Singapore Airlines fiasco continues…

by Andy Polaine on July 12, 2004

I knew the whole upgrade hassle would come back to bite me.

So, having finally sorted my flights I rang Singapore Airlines to check up on something and was told that my flights had all been cancelled! Apparently the upgrade people/computer didn’t tell the normal ticketing that we had taken the flight and they recorded a ‘no show’ on the flight from Sydney.

Why would anyone pay $3,000 for a ticket and not bother to take the flight? It seems absurd to me that they wouldn’t bother to check the records.

Anyway, a very nice lady at Singapore has been trying to sort it out but now I’m on the waiting list for my flight home. Arrgh. After all that waiting to get it sorted in the first place.

We wait with baited breath…

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