February 2011

Talking Service Design at Parsons NYC

by Andy Polaine on February 12, 2011

in General

On my way back from the (very good) Interaction ’11 conference in Boulder I’m stopping by in NYC and giving a talk on service design at Parson’s School of Design Strategies called Service Design – more than the sum of its parts.

I’ll be going through some of the thinking that Ben, Lavrans and I have been doing as we’re writing our book on service design and making the case for the way service design is a mindset more than the sum of its methods. At Interaction ’11 I have been having a lot of conversation and debate about service design, which has primed me with many thoughts that I will share.

I think it’s a public talk, so here are the details – come and say hi!

Date: Monday, February 14, 2011< /br> Time: 6:00 to 7:30pm</ br> Location: 80 5th Avenue, 8th Floor, Room 802, NY</ br>