Design Research: What Is It and Why Do It? is a good piece from Panthea Lee arguing the case for design research in the public and international development sectors. As she says, “understanding and meeting human needs are critical for improved livelihoods and better governance.”
The work Reboot is doing looks fascinating and, I think, an area that service design’s approach and methods can really contribute too.
Coming from the other direction, The Policy Lab are also engaging in similar processes for peace, security and development.