I’m extremely happy to announce that our book, Service Design: From Insight to Implementation, was officially published today.
I wrote a welcome post about it over on the book’s home at Rosenfeld Media. If you feel like tweeting or blogging about it, that would be great. What really helps is a quick review on Amazon.com too – even just a short shout out and rating works wonders.
I’m really looking forward to hearing your thoughts and feedback!