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Join me for Interaction 14 South America

by Andy Polaine on October 16, 2014

in Conference, Links

isa14

I’m super looking forward to taking part in Interaction 14 South America in Buenos Aires where I’ll be giving a talk and running a workshop on Creación y Blueprinting Servicios Multicanal (sounds good huh?). I’ve never had the chance to visit Buenos Aires and always wanted to. I’m only sad I can’t stay longer (then I would have brought my family too).

An added bonus is that this is a conference in which I know almost all the other speakers. It’s a fantastic line-up and many of them are Rosenfeld Media authors, but most of them I have never met in the flesh.

If you’re going to be coming along, ping me a tweet. Your friendly “consultor de servicio y diseño de interacción, escritor y educador.”

launchlabsplan

“At home you feel lonely and at the office you get nothing done.”

True words from my friend and frequent collaborator, Andreas Erbe, from Launchlabs in Basel, although in my case, “at home you get nothing done and at the office you feel lonely,” is also true.

Andreas and his colleague Tiziana Meletta have launched a crowdfunding campaign on the Swiss crowdfunding platform, wemakeit.com. They are building a co-working, co-creation and innovation space at Gundeldinger Feld in Basel and need some help reaching their final goal.

They are creating a “place where you can choose either to work alone, with a colleague, co-create in a team or host an event.” Pledges range from a 10 CHF trip on their crane right up to 5,000 CHF for a lifetime workspace. That’s pretty good when you consider you would spend that on about three months’ office rent in Switzerland.

Please consider backing them, you can either head directly to the funding page or use the embedded version below. The video is in German, but subtitled in English (Andreas is half English, half Swiss, so feel free to fire off questions in either language).

Service design combined with smart resource usage

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My older brother Matt works as Lead Researcher, The Circular Economy at British Telecommunications (yes, he is older than me, although I get the bald head and grey beard). He recently gave a talk at Nesta’s Smart Resources event about his role on a project to redesign and rethink BT’s HomeHub router. Although the initial […]

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Collaborative long form writing – the story behind the book

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A few people have asked me about the process of writing our book on service design given that the three of us are in different countries and all have different thoughts and styles of writing. I wrote a post on the Luzern MA Design site called Collaborative Long Form Writing that goes into the details. […]

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Smart companies trust people

March 4, 2014

I just backed David Hieatt’s upcoming book, Do Purpose on the crowd-funded publishing site, Unbound. David is a smart guy and a kind of serial entrepreneur. The book explores companies that focus on their purpose. Here’s an excerpt: Most companies don’t have a purpose. This may sound odd but most people have forgotten why they […]

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Design Research Techniques

October 21, 2013

Design Research Techniques is an "online repository is a necessarily unfinished and evolving resource for Participatory Design Techniques. These techniques help evolve a project lifecycle through participation of multiple stakeholders including potential users or audiences, partners or internal teams." Thanks to my colleague Axel for finding this resource. It is, indeed, unfinished, but quite a […]

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Square Cash

October 21, 2013

I’m fascinated by Square’s new service, Square Cash, that allows you to send someone cash simply by sending them an e-mail and cc’ing Square’s service. Walt Mossberg’s review of the service has been doing the rounds and has most of the details you need to know. Basically, Square doesn’t really act as a money middleman […]

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Mural.ly – super duper collaborative walls

July 17, 2013

Anyone who has worked with me in the last few years will know my propensity to use a lot of Post-It notes. It’s a design cliché, I know, but true. I just find it really hard to think when I look at something in a big Word doc or, worse, Excel. My eyes glaze over […]

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Tile and Internet of Things Services

July 12, 2013

I have a re-occurring conversation with my MA Design students, especially those specialising in products. It goes something like this: Student: “I’m working on a new product/gadget/object.” Me: “Great, but you know you’re actually building a service?” Student: “No, no, I’m not interested in designing services. I want to design products.” Me: “But you say […]

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Backing the Kickstarter campaign for What Doesn’t Kill You

July 9, 2013

My lovely friend Rachel Meyrick has launched a Kickstarter campaign to raise money to make a feature documentary called, What Doesn’t Kill You. It’s about helping women who have survived domestic violence in the USA tell their stories. She originally made a short film for Bravewoman.org, during which she discovered some disturbing facts. For example, […]

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