Tim Brown on Serious Play

I would have loved to have gone to the Serious Play conference, but seem to remember it cost serious money too. This talk from Tim Brown of IDEO sums up a great deal of my own thinking and research, although he got there first of course!

It’s much, much harder to put into practice than people think. Undoing the sense of embarrassment adults feel and the guilt that we’re “not working” is surprisingly difficult, even in design studios.

(Thanks to Karin for finding this for me).

The Network Generation is in The White House

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Photo: barackobamadotcom on Flickr

It is hard to overstate just how different these US elections were and what a shift in thinking Obama and his campaign signify. Is this the dawn of a fourth republic, whose cycles are “linked indirectly to stages of technological and economic development,” as Michael Lind argues? Or is this the rise of a kind of new informality or informalism, to bastardise a perfectly decent word into another -ism?

Just four years ago, at the time of the previous US election, the blogosphere consisted of around four million blogs, now it’s difficult to even count, but it’s possibly 133 million. In those four years we have, of course, seen blogging become and integral part of mainstream media culture. As The Guardian’s Jemima Kiss noted, this was a truly cross-platform election, with TV woefully slow to catch up with calling the election win for Obama compared to those online.

But what was impressive and very different about the Obama camp approach was how much they clearly get these new media forms.

Twitter’s election feed was - and still is - a torrent of posts and opinions, but during the voting we got to hear people’s accounts of waiting in line, the excitement the atmosphere. I’m not American, what should I care? And yet. And yet, it was hard not to be drawn into the sense of shared experience.

Obama has (or had - it’s been a bit quiet since the elections) a Twitter stream and being on Twitter during the vote was a shared experience. The Obama camp made great use of Twitter to push for support, to spread the message. The exit poll stats show just how much the 18-29 year old turnout had increased from 2000.

What is essential to remember here is that Twitter isn’t just a computer-based chat space, it is completely integrated into mobile devices too. That means Obama’s tweets, and those of his supporters, reached people on the way to or in the waiting lines of polling booths. It’s direct and intimate.

The world has become cynical of politicians who have long since appeared to ignore the protest and voices of the people who elected them. Whether Obama himself wrote his Twitter tweets we will probably never know, but the fact a presidential candidate is aware of it shows a much more direct connection with people - and not just US citizens. Even if there’s a lowly paid intern tweeting on his behalf, there is a sense that it might filter up. And, of course, there’s always the secret hope that Obama himself is doing the tweeting.

The Flickr photo set above show’s Obama with his family and aides watching the results of the election, watching McCain’s concession speech and being congratulated by his family. They’re intimate, often off-guard and in many he looks quite nervous as if he’s thinking “Oh God, now I actually have to be president”. It’s like looking at post-ceremony, pre-reception drunkenness photos of a freshly minted bride and groom.

The most striking thing about these pictures, though, is that they’re covered by a non-commercial Creative Commons licence. These photos (by David Katz) that picture editors all over the world would love to use to sell their papers remain out of their reach. But they remain usable by the millions of bloggers around the world.

The difference in approach is striking - these aren’t polished, selected, vetted images, tightly controlled by a PR office. They’re informal and out there for the world to see and use. It’s unthinkable that Bush - or any other major politician - would have done anything remotely similar on the “internets“. (The cynic in the back of my mind wonders if they maybe are vetted – there are no photos of Obama shotgunning a beer and flicking the Vs at McCain on TV, after all. But that doesn’t seem like his style.)

A day after the election, Obama’s campaign set up change.gov with, naturally, a blog. (Compare it to the stiffness of whitehouse.gov).

So, now we have a US President who blogs and twitters - or whose staff do at least - and appears to be open to opinions and voices from all over the world. In an age of increased surveillance and control, of clipped civil liberties, of an attempt by the previous generation to hang onto control at all costs, this different attitude and use of technology signifies a much bigger, generational shift. It is a shift to a mindset in which collaboration, conversation and the network mind are much more powerful than spin and top-down control ever can be.

It’s what anyone using Twitter, Facebook or writing a blog has known for some time, but now it’s as mainstream as it gets. The network has grown up. The network generation is in The White House.

AC/DC ASCII

AC/DC’s Rock ‘n’ Roll Train created as ASCII art in an Excel spreadsheet “smashing through the corporate firewall”. I’m having flashbacks to my schooldays with BBC Micros.

Some people have too much time on their hands. (But, wait, I’m blogging it. What’s worse?)

You can download the original spreadsheet and play it yourself if you like (but it didn’t work on my Mac because Office is so lame).

(Originally tweeted by Mark).

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Night of the Living Maps

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Apart from last night’s making of history it was a night of interactive maps gone wild.

The BBC’s virtual studio 3D environment was replete with sounds of steel shutters opening and closing as the graphics changed, which gave me flashbacks of The Day Today. Wired have a good selection of other overblown 3D madness. (Can’t believe Wired Gadgets Lab used the term ‘gee-whiz Tech’).

CNN (above) went for multi-touch action with John King zooming in and out of detail and pulling up man-on-the-street video clips. The strange, meta-media, thing here was that the cameras then zoomed into the clip playing on the multitouch screen rather than cutting directly to it. King would then get rid of a clip by tossing it off of the top of the screen. King was keen to show off – quote of the evening: “I want to show you a new feature of the map - let me hit Hispanics here…”

I couldn’t face watching CNN’s ‘Situation Room’ coverage long enough to see if it went wrong (I mean, come on, Situation Room? Pricks.).

Kottke has a gathered a selection of online election maps and it’s a good lesson in information design styles. NetLab’s Kazys Varnelis and Leah Meisterlin have written an in-depth piece on Adobe’s Think Tank site about this shift into intelligent maps and what it means for designers.

“The choice of what to show and how to show not only impacts appearance, it can reframe arguments.”

Of course, maps always have been about framing and re-framing.

The online U.S. Election 2008 map I found clearest and most insightful is from The New York Times.

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The Exit Polls Map is particularly good, especially when you set it to size the bars according to size of the electorate revealing just how much minority and female votes had a massive impact. Sliding through the years is enlightening too.

Naturally this trend has brought some good parody too - see Stephen Spielberg Presents John King and a Saturday Night Live skit.

[UPDATE: The Onion just posted How to Understand the Election Map]

But none of them beat Alan Partridge trying to explain the ‘94 World Cup system on The Day Today:

BMW Motorbikes GPS drawing

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Great Google Maps created by friends of mine at Ubilabs for BMW Motorbikes GPS Drawing.

Take a look at the intro video - the guys are riding through buildings and all over the place in order to draw. The motto - Plan, Ride, Share. The one above is pretty impressive.

Gruber on iPhone-Likeness

Good piece from John Gruber on iPhone-Likeness and why many developers don’t get it when it comes to creating apps that feel iPhone-like:

I’ll put forth one central, overriding guideline for iPhone UI design:

Figure out the absolute least you need to do to implement the idea, do just that, and then polish the hell out of the experience.

This, it seems to be, is the essence of any interaction design.

Voting Machines - The Ultimate Interface?

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Photo: binkley27

Dan Saffer just wrote an alarming piece about electronic voting over at Kicker Studio and it reminded me of a great article I read recently in the Suddeutsche Zeitung (it’s in German, read the ridiculous Google translation here).

The SDZ article points out that an essential aspect of voting is there being no doubts about the integrity of the system. Any mistrust should be avoided. One of the benefits of a piece of paper is that you can point to it, watch it, examine it and use it as proof of your vote. Not so with many of the electronic voting machines. Sure, it’s slower and more expensive to do it with paper, but it’s a pretty important decision and, let’s face it, elections aren’t cheap.

Dan quoted this from the Charleston Gazette:

Shelba Ketchum, a 69-year-old nurse retired from Thomas Memorial Hospital, described what happened Friday at the Putnam County Courthouse in Winfield.

“I pushed buttons and they all came up Republican,” she said. “I hit Obama and it switched to McCain. I am really concerned about that. If McCain wins, there was something wrong with the machines.

“I asked them for a printout of my votes,” Ketchum said. “But they said it was in the machine and I could not get it. I did not feel right when I left the courthouse. My son felt the same way.

Voting is perhaps the ultimate in interface design. It’s not just about an interface for the vote, it’s also the people’s interface to the lawmakers and country’s budget. I never used to care much about voting until I moved to Australia where I couldn’t vote and this horrible git was Prime Minister. But it deserves some proper thought and shouldn’t be done just for the sake of it being cheaper and easier - some things are better because they’re hard.