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Education

PaperC – Replacing the Library Photocopier

by Andy Polaine on March 11, 2010

in General

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A recently launched service in Germany called PaperC (Twitter: @Paper_c) looks like it might become a pretty handy resource for students and researchers. It is an online library of commonly used textbooks for studying. You can read all of them online for free, but you can also download PDFs, make notes and bookmarks, and copy and paste quotes. The latter functions cost something, but not much. A PDF of 10 pages costs 1 Euro. The idea is not that it replaces books, as such, but replaces the photocopier. So far they have 2,799 books in their library.

Here is some info about the founders and their rationale behind it (my translation to English). It’s a good example of a service developed out of personal observation and frustration:

The founders of PaperC are Felix Hofmann, Martin Fröhlich and Lukas Rieder. The idea for PaperC came into being as Felix was commuting between Berlin and St. Gallen while writing his final thesis and having to schlepp many textbooks from the library around the place. At that time, there was no comfortable, online library. So we developed PaperC as an online platform for textboks. What was important to us was that one could read the complete book online, not just an excerpt. Our vision is to make knowledge freely available and at the same time allow authors and publishers to the possibility to offer their content online and earn money from it.

They have done a pretty good job of the service design of it (although I think the pricing should be more obvious) and it’s the book equivalent of being able to buy individual MP3s instead of an entire album.

What is interesting for me is that it’s really a service that universities should have already built themselves. [Update: The PaperC guys point out that it was built as part of a research project at St. Gallen's Institut für Medien und Kommunikationsmanagement with Bozena Izabela Mierzejewska. Good for them for doing this, but I still think the point below is valid.]

The question is why they haven’t. My guess is that it is an example of how most library IT systems – and IT departments in general – tend to make little effort to understand what people need and what their daily tasks and frustrations are. Many of the existing IT solutions in universities (not just HSLU, but around the world) are purchased in one of two scenarios: an IT company selling a solution to someone who has no idea about the technology and is dazzled by the features, or an IT company selling a solution to an IT department, who are dazzled by the features (and, perhaps, the ease of implementation/security). Niether scenario includes the end users in the requirements gathering for such a system. This creates opportunities for services like PaperC.

Why should universities take note? Because it is a service that, had they developed it themselves, would have made much greater use of their limited resources. Libraries have limited space for multiple copies of books and books that are in great demand often aren’t available. When they are, they are often in poor condition with many notes written in them (if that’s you – stop it!). A service like this solves that problem and saves money – they need less copies of books and they don’t need to replace damaged ones.

Additionally, the library also has to maintain photocopying facilities that students pay for with their copy cards. This is conjecture, but I suspect the copy machines in most university libraries are under a leasing and service contract and that a large amount (if not all) of the copy card money goes to the leasing/servicing company and not the library. If the uni had developed the service such as PaperC themselves, the money would go towards improving the system, buying new titles and expanding the library offering. Of course there are the initial development costs, but it’s not hard to imagine that funded by a research project. [Update: Ditto the previous update]

There’s usually a downside to a service that replaces another. In this case it is that you have to print out your own copies instead of using a copy machine, which means, potentially, you have to pay twice (once for the PDF and again to print it out – either at uni or at home). But you don’t have to print them out because you can always read the PDF on screen. I’m tempted to say that is more environmentally friendly, but the power consumption and resources in your laptop probably offset not printing out copies. The real payoff is having a library of texts both stored in your online PaperC account and/or on your computer at home and not having to haul a bag of books around the place. Of course, a potential weak spot in the system is that ‘enterprising’ students share the cost of a PDF and pass it around. The PDFs have no DRM as far as I am aware, but they do have your email address stamped across the top.

Does anyone know of an equivalent English language service, especially one offered by universities?

A note for Apple addicts: although you can read the PDFs on your iPhone, you can’t use the web service on it because they use Flash to control the online PDF reader. But they do have an iPhone version in the pipeline, which means they will also have an iPad version in the pipeline, and that makes the whole offering sound pretty attractive.

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Don Tapscott on the Demise of the University

by Andy Polaine on June 4, 2009

in General

Don Tapscott has a piece in Edge today called The Impending Demise of the University. In it he takes the same line that I have been for some time in Designing Education’s Future, The Future Isn’t What It Used To Be as well as the idea that Google isn’t making us dumb, smart is changing. (Not that I’m saying Tapscott nicked my ideas, of course, but rather than great minds, etc., etc.)

The basic issue is that traditional education is broadcast – you tell a group of people to be in a certain place at a certain time and spray information at them. This is something that really hasn’t changed since the Victorians stopped beating kids and putting them down mines and stuck them in classrooms instead. The dressing has changed, but the pedagogy hasn’t. The culture of students has changed radically, however.

From the Edge piece:

Universities are finally losing their monopoly on higher learning, as the web inexorably becomes the dominant infrastructure for knowledge sweeney both as a container and as a global platform for knowledge exchange between people.

Meanwhile on campus, there is fundamental challenge to the foundational modus operandi of the University — the model of pedagogy. Specifically, there is a widening gap between the model of learning offered by many big universities and the natural way that young people who have grown up digital best learn.

The old-style lecture, with the professor standing at the podium in front of a large group of students, is still a fixture of university life on many campuses. It’s a model that is teacher-focused, one-way, one-size-fits-all and the student is isolated in the learning process. Yet the students, who have grown up in an interactive digital world, learn differently. Schooled on Google and Wikipedia, they want to inquire, not rely on the professor for a detailed roadmap. They want an animated conversation, not a lecture. They want an interactive education, not a broadcast one that might have been perfectly fine for the Industrial Age, or even for boomers. These students are making new demands of universities, and if the universities try to ignore them, they will do so at their peril.

When my colleagues and I wrote a paper about dispelling some myths of online education we touched upon some of this and it has guided our views ever since. I always had the feeling my other colleagues were mildly interested before mildly dismissing it as a fad and moving on. But a set of converging issues – declining student numbers, rising fees, an aging population, private institutions and more – are a very real threat to universities who are already closing down large departments and becoming ever more mainstream and homogenous. Although many academics scoffed at the idea of McDonald’s offering A-Levels the danger for them isn’t a dumbing down of education, it’s that McDonald’s end up doing it far better.

Many universities are already looking pretty empty on campus because they simply don’t offer a decent learning environment. Instead they’re intent on building grandiose teaching spaces, which nobody turns up to.

My prediction is that it is a race between two generational shifts – the student body and the faculty either expiring or retiring. Universities are notoriously slow at cultural change and tend to promote the dead wood. The prognosis doesn’t look healthy.

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Sir Ken Robinson talk at the RSA

by Andy Polaine on February 10, 2009

in General

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The RSA have now added a link to download Sir Ken Robinson’s talk that he gave there last week called ‘The Element’ – “the point at which natural talent meets personal passion.”

I like Sir Ken’s view of education, namely that most schools kill creativity and dearly hope that some government bods responsible for education listen to what he has to say.

I also like that when you are given the honour of a knighthood, paradoxically everyone gets to call you by your first name, albeit it with “Sir” tagged on. So now he’s called Sirken.

He is a good presenter too and uses the classic tell-a-story, explain why it’s meaningful technique with a good dose of humour too, but the message of his talk is very important indeed.

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Exploring Near Field Communication with Touch

by Andy Polaine on October 15, 2008

in General

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A selection of RFID tags from Timo’s Flickr set.

Touch is a research project examining Near Field Communication that enables connections between mobile phones and physical things.

You will have probably used some of them already in your daily life – Oyster cards, swipe cards, etc. (see above image). It’s an interesting cross-over of cultural and social practices and interaction, product and service design with a whole bowl of technology mixed in.

The interdisciplinary team led by Timo Arnell have been teaching at The Oslo School of Architecture and Design.

For anyone learning about or teaching interaction design and related disciplines, it’s a great resource and they have also put all their design briefs online.

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Art is the tonsils of education

by Andy Polaine on September 15, 2008

in General

I interviewed the renown fantasy illustrator, John Howe, for Desktop last week. I had a great chat with him and he talked about design and art education, some of which I had to cut out due to space. The tonsils comment I couldn’t bear to leave on the surgery cutting room floor:

“Art is perceived as a necessary appendage in schools. Art is the tonsils of the high-school system – everyone agrees that it is important, but they certainly can’t figure out how to teach it. I think it’s a right-brain left-brain confusion between learning to draw and learning to write.”

He went on to explain how we are taught to write with a pen or pencil in a certain way and then apply that to drawing because we use the same tools. But that means we use our analytical, language side of the brain to draw. (John holds his pencil quite differently from writing).

Most adults draw like 12 year-olds unless they go on to work in an industry where they still draw, because it’s no longer perceived to be a useful skill in later life. It is a great shame because the skills of imagination, thinking and seeing that one learns through drawing are useful for so much more.

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Designing Education’s Future

by Andy Polaine on September 11, 2008

in General

I gave a presentation yesterday at Northumbria University’s School of Design’s staff conference called Designing Education’s Future: online, collaborative, playful and socially aware. I just found out it has been featured on Slideshare, which is always good to hear.

I’ll try and stripe the audio on it soon to help it make more sense. It’s an extension of The Future Isn’t What It Used To Be and goes into the Omnium projects quite a bit more.

Thank you to all of you at Northumbria who made me so welcome (and for the surreal conversation Aysar).

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It started with Asi’s comments on Nicholas Carr’s Is Google Making Us Stupid? article. Forty-five minutes later I had Googled through laterally-related sites, read several blog posts – one or two both considered and longlistened to a lecture and found a book I hadn’t known about but will probably read.

Has any of that made me dumber? No. Does it conform to what we have been taught to consider smart? Probably not. And there’s the problem. Carr is looking through the telescope from the wrong end. It’s not that Google is making us dumb, it’s just that what we used to think of as ’smart’ probably wasn’t that smart after all.

The main thrust of Carr’s piece is that the web encourages us to skim and is re-wiring our brains so much that we’re unable to read and concentrate deeply anymore. Moreover, this fuelled by Google’s desire to earn click revenue from this kind of behaviour – this was the conspiracy theory aspect that Asi felt was a step too far, whilst he identified with the skimming behaviour.

Carr draws upon the work of developmental psychologist, Maryanne Wolf, to explain that, “Reading is not an instinctive skill for human beings. It’s not etched into our genes the way speech is.” Except that speech probably isn’t etched into our genes in that way. According to Steven Pinker and others, the form of language arises from the way with conceive of and perceive the world, not the other way around as Linguistic Determinism would have us believe.

Carr quotes a study from University College London that examined how users use a database of journal articles, e-books and other written material:

“Sometimes they’d save a long article, but there’s no evidence that they ever went back and actually read it.”

(Carr doesn’t provide a reference, by the way, but you can find a PDF of the report from the British Library and download the full study from UCL).

Underlying all of this is the notion that deep reading of long passages is inherently ’smarter’ reading than skimming, browsing, clicking and hopping. This goes hand in hand with the idea that retaining information makes us smart. It’s no wonder – the way we are educated places great emphasis on the ability to regurgitate information in exams, but that, as many educators know, tends to encourage surface as opposed to deep learning.

Very crudely, surface learning is about learning facts and ideas uncritically and deep learning is about tying ideas and concepts together and making links between them. Which one of those sounds more like reading online? (In case it’s not obvious to you ‘dumb’ people out there – I’m suggesting it’s the latter.)

As Asi points out, del.icio.us is a kind of repository of stuff that I may never go and read again, as is the “To Read” folder permanently on my desktop. But these are like über notes – rather than my scrawled lines, I have a link to the original material, some of which makes it into my own personal databases.

As is often the case with notes, I’m not writing it down to remember it later, I’m writing it down to remember it now. The act of saving the article or posting it to del.icio.us helps me remember that it exists at all. Not only that, but it helps me find other links to material I never knew about, which is largely Steven Johnson’s point about serendipitous learning (the ultimate in serendipity has to be StumbleUpon).

Bear in mind that the study Carr quotes was in partnership with the British Library and that studies often ‘find’ what you are looking for in the first place. This part of the report that looks at the truth in the ‘Google Generation’ myths stuck out for me:

They prefer quick information in the form of easily digested chunks, rather than full text

Our verdict: This is a myth. CIBER deep log studies show that, from undergraduates to professors, people exhibit a strong tendency towards shallow, horizontal, `?icking’ behaviour in digital libraries. Power browsing and viewing appear to be the norm for all. The popularity of abstracts among older researchers rather gives the game away. Society is dumbing down.

Hang on. It’s quite a leap to say that ‘power browsing’ means society is dumbing down. Do they really mean that all those students, postgraduates and professors are dumber? It’s not easy to get a professorship or a postgraduate degree (which tend to be the most research intensive). My experience and impression is that it is often much harder than it used to be.

Could it not be that the ‘older researchers’ research differently because that’s simply what they are used to? Or maybe they haven’t ’smarted up’ yet. The study notes this ‘pre-digital’ memory as being a factor in the different styles.

I think people use Google not just because it’s easier, but it fits the way with think better than most research library databases, which tend to have dreadful interfaces and force researchers to think like a database programmer, not like a person.

The ’smart’ that the study defines is really about knowing the foibles of these systems; it’s got little to do with actual learning. The study notes this: “young people do not ?nd library-sponsored resources intuitive and therefore prefer to use Google or Yahoo instead”.

The problem isn’t the dumbness of the searchers, it’s the dumbness of the interface. Academic databases are really quite rigid and linear as research tools and they don’t encourage much in the way of joined-up, linked and network thinking.

Knowing how to apply and connect knowledge and information is a much more important (and future-proof) skill than simply knowing the information, but most educational institutions are used to being guardians of knowledge and information, which is why they’re panicking. What we used to think of as smart may not be anymore (and it’s probably why hot-housing your kids doesn’t work).

Ironically, given Carr’s reading of Google through the lens of Frederick Winslow Taylor’s industrial efficiency, it is precisely this Industrial Revolution style of thinking that we’re moving away from. Pat Kane argues the point in The Play Ethic:

“[F]or the culture of industrialism, in which an individual’s submission to routine is what is most valued, a network society is something of a disaster. The industrial mindset is too brittle to cope with the way that networks operate.”

What we are seeing in the transformation of media, advertising and marketing, learning and teaching, and culture in general is that the way we used to measure the value of any of those things no longer works the way it used to. It’s not that those things suddenly have less value or are dumbed down, but that we’re not measuring them fairly or correctly. (For a brilliant treatise on this, see Steven Johnson’s Everything Bad Is Good For You.)

Reading a book is a different experience than surfing the web, but you’re in dangerous and murky Andrew Keen territory to make the qualitative judgements Carr comes up with, as Asi notes. Reading a long, linear book is no guarantee that it’s automatically a deeper, more learned experience. (Have these people ever read John Grisham?).

So, I’ve just spent nearly two hours putting together this post – reading lots of material and becoming aware of a great deal more that I’ll look up when I need it, just as Einstein did. I’m reasonably sure he wasn’t that dumb. Am I?

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Collabor8 – Creative Waves 2008

by Andy Polaine on April 23, 2008

in Uncategorized

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The Omnium Project will be running another global online creative collaboration project under the Creative Waves banner from 28th April – 20 June, this time convened by Ian McArthur and Rick Bennett.

This time the project, called Collabor8, will see design students and lecturers from Australia and China join forces for eight weeks, with project convenors, teachers and special guests worldwide, to work collaboratively and fully online.

The project theme is about creating awareness about the importance of cross cultural design practice and sustainability in design. It will do this by challenging students to work together to design graphics for contemporary, environmentally friendly and sustainable ceramics, textiles, products and environments.

Participation is free and I believe there is space to squeeze in a couple more people, even though the website says the deadline is mid-April. If you are interested, you can apply here.

If it’s any kind of incentive, I’ll be doing a special guest podcast and hosting a thread called “What good is service and interaction design for saving the planet?” in which I’ll take a look about how ‘network thinking’ – something inherent in interaction and service design – is essential to solving some of the complex problems facing us.

Of course, that might be a disincentive for you, in which case just ignore my part and enjoy the rest of the special guests in there.

[tags]Omnium, creative waves, COFA, Australia, China[/tags]

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Parents to be educated about the Interweb

by Andy Polaine on March 27, 2008

in Uncategorized

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There’s a well-balanced piece from Patrick Wintourin the Guardian today about parents being shown how to protect their children online.

It reports of a government initiative based on a review by Dr Tanya Byron (she works as a consultant in child and adolescent mental health and also presented quite a few programmes for the BBC on the subject).

I’ve only skim-read the main points of the report (which is available for download in full), but it makes interesting reading. The most important aspect is that she goes quite thoroughly through the pros and cons of the use of technologies – from social networks and general internet use to online videogames. It also draws upon a lot of evidence from children themselves.

It’s nice to see Byron is not pedalling the old ‘it rots young minds and they’re all being groomed by pedophiles’ line, by rather she looks at the complexities of the interactions between parents, children, society and technology:

“Ironically parents’ concerns about risk and safety of their children in the streets and outside has driven a generation of children indoors, where it could be argued they are being exposed to a whole new set of risks.”

It’s good to see some of the onus being put back on parents too. The use of these technologies is not inherently better or worse than what children used in previous generations and I’ve lost count of the amount of conversations I’ve had about videogames.

Arguably the use of these technologies are mostly beneficial, especially in the future that children will be growing into. The real problem is that many parents have no idea about how the internet functions, about social spaces online or the culture of videogames and that really needs to change.

It’s good to see this kind of research and well worth a read – it’s well-written too. (There are also quite a few annexed documents about the methodology and brain development research that background the report).

Photo: uncleboatshoes on Flickr

[tags]Tanya Byron, child development, videogames, parenting[/tags]

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Creative Play helps children’s self-control

by Andy Polaine on March 17, 2008

in Uncategorized

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There’s an interesting piece about Creative Play on NPR at the moment that looks at a school running the Tools of the Mind programme.

One of the findings of the research is that creative play helps regulate executive function:

Executive function has a number of elements, such as working memory and cognitive flexibility. But perhaps the most important is self-regulation — the ability for kids to control their emotions and behavior, resist impulses, and exert self-control and discipline. Executive function — and its self-regulation element — is important. Poor executive function is associated with high dropout rates, drug use and crime. In fact, good executive function is a better predictor of success in school than a child’s IQ.

The Tools of the Mind approach helps children move along a continuum “from being regulated by others to engaging in “shared” regulation to eventually becoming “masters of their own behavior.”” A large part of it is about not just going out to play, but rather writing out the plan and presenting what they’re going to do before then acting out the play part.

It’s one more pointer towards the importance and value of play, although it still gets tangled up in issues about media and videogames being ‘obviously bad’ and falls into the “play as progress” rhetoric that Brian Sutton-Smith cast so much doubt upon.

There’s also a related NPR story on play building serious skills that’s worth reading.

(Photo credit: wwworks on Flickr)

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