rosenfeld media

A few people have asked me about the process of writing our book on service design given that the three of us are in different countries and all have different thoughts and styles of writing. I wrote a post on the Luzern MA Design site called Collaborative Long Form Writing that goes into the details.

It also contains some never-before-published behind-the-scenes photos!

Service design 175x263

I’m extremely happy to announce that our book, Service Design: From Insight to Implementation, was officially published today.

I wrote a welcome post about it over on the book’s home at Rosenfeld Media. If you feel like tweeting or blogging about it, that would be great. What really helps is a quick review on Amazon.com too – even just a short shout out and rating works wonders.

I’m really looking forward to hearing your thoughts and feedback!

Writing a new book on Service Design

October 14, 2010

I’m thrilled to be able to announce that myself and live|work’s and Lavrans Løvlie have signed with Rosenfeld Media to write our book on Service Design. You can read more about our plans on the book’s blog, but on a personal level I feel privileged to be involved in trying to capture the many years […]

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