About Me

Andy Polaine Blurb and Headshots

In that slightly odd, narcissistic way, here’s my bio written in the third person. It’s what’s most easily copied and pasted by conferences and publications. You can find my CV here.

Images/Headshots

Here is a collection of print and web resolution headshots and the head logo.

Bio (Short)

Andy Polaine is Group Design Director of Fjord Client Evolution, a global role sharing Fjord’s wealth of design and innovation experience to help clients build and grow their own capability and transform their organisations. Previously APAC Regional Design Director and Fjord Evolution Lead. He is co-author of the Rosenfeld Media book, Service Design: From Insight to Implementation and a Rosenfeld Expert. Andy has over 25 years of experience in design and innovation with clients across a range of industries, including finance, public services, insurance, telecommunications, automotive, media, design and education. He holds a PhD from the University of Technology, Sydney and is a Fellow of the RSA. He can be found online at polaine.com, on Twitter as @apolaine.

Bio (Long)

Dr. Andy Polaine is Group Design Director of Fjord Client Evolution, a global role sharing Fjord’s wealth of design and innovation experience to help clients build and grow their own capability and transform their organisations. Previously Andy was APAC Regional Design Director and Fjord Evolution Lead, based in Sydney, Australia.

Andy has been involved in interaction design since the early 90s and was co-founder of the award-winning new media group, Antirom, in London. He was a creative producer at Razorfish, UK and later Interactive Director at Animal Logic, Sydney. Andy was Senior Lecturer and Head of the School of Media Arts at The University of New South Wales, Sydney before moving to Germany and holds a PhD from the University of Technology, Sydney in which he examined the relationship between play and interactivity. He was Lecturer and Researcher in Service Design at the Lucerne School of Art and Design in Switzerland.

He has had a long career as an academic and independent consultant with over 25 years of experience in design and innovation with clients across a range of industries, including finance, public services, insurance, telecommunications, automotive, media, design and education. He has written over 160 articles and papers and co-authored the Rosenfeld Media book, Service Design: From Insight to Implementation, is a Rosenfeld Expert & Editorial Board Advisor and a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce. Andy is a regular keynote speaker at conferences and events and can be found online at polaine.com, on Twitter as @apolaine and also on LinkedIn.