Doctor's Note

August 14, 2020

Finding the Shape of You

My leaving This is Doing and This is HCD wasn’t a pleasant experience, despite my desire for conscious uncoupling instead of painful …

August 13, 2020

Boiling the Ocean: Complexity, Service Design, & Systems Thinking

I recently gave a talk for Dan Levy’s Future of Now series called Boiling the Ocean: Complexity, Service Design, & Systems Thinking. The …

July 23, 2020

A new home for Power of Ten

After a couple of years of being on the This is HCD network, Power of Ten is going solo with the episodes at their new home here on …

May 20, 2020

Design Leadership as Slow-Motion Facilitation

A lot of traditional models of leadership, especially in the corporate and political worlds, take on military language. There has been a …

May 13, 2020

Design Politics Online, On Sale

After a lot of behind the scenes work switching from the live event and working out how we make the virtual one engaging, we are delighted …

April 22, 2020

The Design Leadership Dip

Since I’ve just started offering Design Leadership Coaching, I thought I’d share my experience of moving into that role. But first, some …

April 6, 2020

Taking bookings for Design Leadership coaching

No more flying by the seat of your pants. I’m now offering one-to-one or small group Design Leadership coaching. Moving into a design …