Doctor's Note
Understanding services as games with janky controls
This post was originally part of my newsletter Doctor’s Note. I recently tweeted a Games Studies article by M. D. Schmalzer called Janky …
Antirom reunited apart
Much of my thinking about the relationship between playfulness and interactivity was formed during my time as a member of Antirom. Nikola …
Finding the Shape of You
My leaving This is Doing and This is HCD wasn’t a pleasant experience, despite my desire for conscious uncoupling instead of painful …
Boiling the Ocean: Complexity, Service Design, & Systems Thinking
I recently gave a talk for Dan Levy’s Future of Now series called Boiling the Ocean: Complexity, Service Design, & Systems Thinking. The …
A new home for Power of Ten
After a couple of years of being on the This is HCD network, Power of Ten is going solo with the episodes at their [new home here on …
Design Leadership as Slow-Motion Facilitation
A lot of traditional models of leadership, especially in the corporate and political worlds, take on military language. There has been a …
Design Politics Online, On Sale
After a lot of behind the scenes work switching from the live event and working out how we make the virtual one engaging, we are delighted …