Doctor's Note

March 12, 2015

Safety in games, from Shakespeare to Plato to Play Theory

Interesting piece from Jesper Juul on play with this note about Brian Sutton-Smith: On two occasions I heard Brian Sutton-Smith claim that …

February 18, 2015

Antirom 20th Anniversary Event

REWIND to 1995 - A collective of young Londoners launches Antirom, a CD-ROM of experimental interactive software, at Cameraworks gallery in …

February 12, 2015

Comcast Customer Receives Bill Addressed to ‘Super Bitch‘

In our book on service design and elsewhere, we often talk about how much people are at the heart of services. Although branding folk like …

January 30, 2015

Fixing photo and video file metadata with ExifTool

This post is really a note-to-self for when I next have to remember how to deal with missing photo and QuickTime movie metadata. …

January 29, 2015

From hunch to research direction to design concept

The most common issue service design students face is project paralysis in the face of infinite possibilities and the synthesis of a mass of …