Doctor's Note

April 16, 2015

Switching hemispheres

I have some big news to announce. After six years teaching and researching service design at the Hochschule Luzern I will be leaving my post …

March 25, 2015

The Apple Watch, skeuomorphism and metaphors

I had a Twitter exchange with John Gruber yesterday in response to his point about the Apple Watch and skeuomorphism: I don’t think iOS or …

March 13, 2015

Stop researching and start doing

Austin Kleon with some sage advice for anyone considering writing a book. It’s all good, but this is especially true: Stop researching, …

March 12, 2015

Safety in games, from Shakespeare to Plato to Play Theory

Interesting piece from Jesper Juul on play with this note about Brian Sutton-Smith: On two occasions I heard Brian Sutton-Smith claim that …

February 18, 2015

Antirom 20th Anniversary Event

REWIND to 1995 - A collective of young Londoners launches Antirom, a CD-ROM of experimental interactive software, at Cameraworks gallery in …

February 12, 2015

Comcast Customer Receives Bill Addressed to ‘Super Bitch‘

In our book on service design and elsewhere, we often talk about how much people are at the heart of services. Although branding folk like …