March 25, 2021

Udhaya Padmanabhan - International man of design ops

My guest in this episode is Udhaya Kumar Padmanabhan – Udhay to his friends – a design leader, practitioner, coach, entrepreneur who has led design teams across the globe for over 23 years. He currently leads design delivery and DesOps at Designit ASEAN & SAARC.

He has been part of multiple successful acquisitions and exits including his own startup that built a patent pending multi-factor authentication system for transactional security. His expertise spans Design Leadership and Management, Strategy, Research, Service Design, Product Management, Front-end engineering, UX, CX, Design Delivery and Operations.

He has published innumerable guidelines and specifications for corporations, conducted several training sessions & workshops on Leadership, Product Management, CX, UX, Design, Business Strategy, BI, Service Design and DataViz. UKP ensures that he reads on a daily basis and also likes to dabble in the kitchen exploring new ways of creating food that nurtures.

Udhay discusses his own pathway to design and leadership, the value of design ops, and the cultural nuances when researching, designing and testing products and services in India.