Doctor's Note

A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.

The Myth of the Brand New Innovation Myth

The Myth of the Brand New Innovation Myth I hear a lot of talk about innovation in my travels as an academic and consultant in service design. Innovation is not …

Master level program in Social and Collaborative Housing: Designing, planning and managing the contemporary housing

A new Master level program in Social and Collaborative Housing: Designing, planning and managing the contemporary housing has been organized by the POLI.design …

Ten rules for writing fiction – Part Two

Ten rules for writing fiction (part two) The second of The Guardian’s series on rules for writing from a survey of established authors. (Part one is here, …

The Irony of Neuroscience & Behaviour Change

I have been enjoying the Brain Culture: Neuroscience & Society series via BBC Radio 4’s podcasts recently. In the series Matthew Taylor looks at how …

Pre-digital versus digital services

Seth Godin has written an interesting observation about a common experience of hospitals in a piece titled Pre-Digital: A brief visit to the emergency room last …

End User Development and more from Interaction-Design.org

Mads Soegaard and his wife Rikke Friis Dam have been hard at work over at their Interaction-Design.org site, a free and well put together resource of …

On Insurance Lying

(Photo: Steve Rhodes) I have a friend whose father used to be an insurance underwriter and he used to always complain about people lying about their insurance …