https://polaine.com/tags/podcast/ Recent content in Podcast on Andy Polaine Hugo -- gohugo.io en-us Mon, 16 Feb 2026 09:00:00 +0200 https://polaine.com/power-of-ten/alan-colville-embracing-conflict/ Mon, 16 Feb 2026 09:00:00 +0200 https://polaine.com/power-of-ten/alan-colville-embracing-conflict/ In this episode I spoke with design leader Alan Colville, exploring the nuances of design leadership, the importance of embracing conflict, and the dynamics of communication in both public and private sectors. We discussed personal journeys, the pace of change in organisations, the significance of vulnerability in professional relationships, and how small changes in how we communicate can lead to significant positive outcomes. Show Links Transcript Note: This transcript is machine-generated and may contain some errors. https://polaine.com/power-of-ten/chui-chui-tan-cross-cultural-insights/ Tue, 23 Dec 2025 09:00:00 +0200 https://polaine.com/power-of-ten/chui-chui-tan-cross-cultural-insights/ My guest in this episode is Dr. Chui Chui Tan who specialises in culturalisation strategies tailored for international growth. She leverages cultural insights to craft winning global business strategies and has partnered with industry giants, Fortune 500 companies and household names, guiding them to navigate international markets successfully. Chui Chui’s expertise lies in simplifying complex cultural landscapes into actionable strategies that drive success for businesses worldwide. She is also the author of a new book, Research for Global Growth: Strategies And Guidance For Cross-Cultural Insights. https://polaine.com/power-of-ten/carissa-carter-assembling-tomorrow/ Wed, 26 Nov 2025 09:00:00 +0200 https://polaine.com/power-of-ten/carissa-carter-assembling-tomorrow/ My guest in this episode is Carissa Carter, a designer, geoscientist, and the academic director at the Stanford d.school. She is the author of The Secret Language of Maps: How to Tell Visual Stories with Data, and the co-author of Assembling Tomorrow: A Guide to Designing a Thriving Future. Carissa teaches design courses on emerging technologies, climate change, and data visualization. Her work on designing with machine learning and blockchain has earned multiple design awards. https://polaine.com/power-of-ten/francesca-cortesi-passionate-product-leader/ Thu, 23 Oct 2025 09:00:00 +0200 https://polaine.com/power-of-ten/francesca-cortesi-passionate-product-leader/ My guest in this episode is Francesca Cortesi, a passionate product leader with over a decade of experience in scaling digital products that users love and that drive sustainable growth. She has worked with Europe’s fastest-growing companies, from startups to IPOs, delivering tangible results. Her most recent role was as Chief Product Officer at Sweden’s leading property platform, Hemnet, and has just started her own consultancy. Show Links The LinkedIn post where we met. https://polaine.com/power-of-ten/meltem-naz-kaso-ux-career-coach/ Thu, 15 May 2025 09:00:00 +0200 https://polaine.com/power-of-ten/meltem-naz-kaso-ux-career-coach/ My guest in this episode is my friend Meltem Naz Kaso, a Barcelona-based UX Career Coach with a background in UX Research. Her last full-time position was at Glovo, where she served as a UX Research Manager and Staff UX Researcher. She works with Senior UX professionals to unblock their careers by boosting their leadership and communication skills. You can listen to it below, watch it on YouTube or subscribe to it wherever you get your podcasts. https://polaine.com/power-of-ten/lisa-d.-dance-unpaid-customer-labour/ Thu, 01 May 2025 09:00:00 +0200 https://polaine.com/power-of-ten/lisa-d.-dance-unpaid-customer-labour/ My guest in this episode is Lisa D. Dance, an experienced UX Researcher whose 10+ years of work has spans UX Research & Strategy to Interactive Prototyping & Usability Testing. She has created award-winning work for enterprise organizations and also helped ​small to mid-sized businesses improve their websites and apps so they do not frustrate or harm ​customers. Lisa is a contributor to CMSWire and a frequent public speaker on topics related to User ​Experience, Customer Experiences, Ethical Research & Design, and Technology’s Impact on ​People. https://polaine.com/power-of-ten/the-materials-of-service-design/ Wed, 26 Mar 2025 08:00:00 +0200 https://polaine.com/power-of-ten/the-materials-of-service-design/ My guests in this episode are Johan Blomkvist and Stefan Holmlid who, along with Simon Clatworthy, wrote the book The Materials of Service Design, which discusses materials (broadly framed) as a means to explore what service design is and could be. You can listen to it below or on YouTube or subscribe to it wherever you get your podcasts. Audio Show Links Guests The Materials of Service Design: https://www.e-elgar.com/shop/gbp/the-materials-of-service-design-9781802203295.html Stefan on LinkedIn: https://www. https://polaine.com/power-of-ten/marzia-aric%C3%B2-design-leadership-maverick/ Wed, 27 Nov 2024 08:00:00 +0200 https://polaine.com/power-of-ten/marzia-aric%C3%B2-design-leadership-maverick/ My guest in this episode is Marzia Aricò, an independent consultant for organisations seeking to integrate design strategically, and works as a design leadership coach for individuals aiming to advance in their design careers. Marzia has been immersed in the world of design leadership for more than 15 years. She holds a PhD on the topic from the Copenhagen Business School and has led design driven transformation programs with many major organizations. https://polaine.com/power-of-ten/julian-simpson-the-life-of-a-screenwriter-and-director/ Mon, 07 Oct 2024 08:00:00 +0200 https://polaine.com/power-of-ten/julian-simpson-the-life-of-a-screenwriter-and-director/ My guest in this episode is Julian Simpson, a London-based writer and director who has worked in film, TV and audio for the past 25 years. He made his directorial debut annoyingly young in his mid-20s with The Criminal and more recently worked on Spooks, New Tricks, Doctor Who and more. He created the Lovecraft Investigations, the Aldrich Kemp audio series and the Pleasant Green Universe. He runs a writer-led company called Storypunk and writes an excellent newsletter about the screenwriting life called, Development Hell. https://polaine.com/power-of-ten/hansi-singh-ai-accelerated-environmental-forecasts/ Fri, 28 Jun 2024 08:00:00 +0200 https://polaine.com/power-of-ten/hansi-singh-ai-accelerated-environmental-forecasts/ My guest today comes from a very different field to design. Dr Hansi Singh is a former Professor of physical climate science, University of Victoria. A US Department of Energy Office of Science fellow and awardee. Specialist in Earth system modeling and high performance computing. Working group co-chair of the Community Earth System Model, funded by NSF. And she uses all those amazing skills as CEO of Planette, a company specialising in AI-accelerated environmental forecasts to help inform decision making. https://polaine.com/power-of-ten/indi-young-mental-models-and-thinking-styles/ Wed, 10 Apr 2024 08:00:00 +0200 https://polaine.com/power-of-ten/indi-young-mental-models-and-thinking-styles/ My guest in this episode is Indi Young, a solution strategist who uses purpose-focused qualitative data science. She created her method over a 30-year span, and teaches that method in courses, coaching, workshops, books, talks, and through working with teams on research studies. People are complex and nuanced and their mental models and thinking styles are not fixed personas or personalities. They changed based on context and it is essential that organisations listen to and consider different ways of thinking and addressing user needs. https://polaine.com/power-of-ten/oliver-reichenstein-keeping-it-real-when-writing-with-ai/ Sat, 30 Mar 2024 08:00:00 +0200 https://polaine.com/power-of-ten/oliver-reichenstein-keeping-it-real-when-writing-with-ai/ While every app rushes to add an AI assistant, iA Writer’s Oliver Reichenstein asks, “Why should I bother reading what you haven’t written?” Here he talks tells about the deep thinking behind the latest version 7 of IA Writer and the new feature that dims the text you paste from AI tools, keeping track of what is yours and what isn’t. Watch on YouTube: Or listen below: Show Links Oliver iA - https://ia. https://polaine.com/power-of-ten/jaimes-nel-do-design-frameworks-lead-to-boring-products-and-services/ Fri, 29 Mar 2024 08:00:00 +0200 https://polaine.com/power-of-ten/jaimes-nel-do-design-frameworks-lead-to-boring-products-and-services/ Has the product and design obsession with frameworks and process led to everyone working on autopilot, churning out a bland monoculture of design? When are they useful and when do they simply become a crutch? Have we hit “peak framework”? My guest is Jaimes Nel, founder of Path, a consultancy that helps organisations play the long game through design-led strategy. Jaimes was Head of Insight for pioneering service design agency Livework in the early years of service design practice. https://polaine.com/power-of-ten/peter-merholz-state-of-the-design-nation/ Thu, 22 Feb 2024 08:00:00 +0200 https://polaine.com/power-of-ten/peter-merholz-state-of-the-design-nation/ My guest in this episode is Peter Merholz. We talked about the state of the design nation, the burst bubble of the Cambrian explosion of design from the last 10-15 years, product, business and the issue of mediocrity. Peter has worked at the intersection of design, technology, and humans for over 25 years. Currently, he’s an independent consultant focused on improving the effectiveness of design organisations. He was a co-founder of Adaptive Path, acquired by Capital One in 2014 and he co-wrote Org Design for Design Orgs, still the premier book on building in-house design teams. https://polaine.com/power-of-ten/linn-vizard-service-design-for-real-world-outcomes/ Thu, 11 Jan 2024 08:00:00 +0200 https://polaine.com/power-of-ten/linn-vizard-service-design-for-real-world-outcomes/ My guest in this episode is Linn Vizard, one of Canada’s leading advocates of service design who co-founded Service Design Toronto in 2013. She’s the founder of, Made Manifest, a service design consultancy on a mission to make services better for Canadians, whether that’s getting a blood test done, visiting City Hall to pay your property tax bill or buying the perfect luxury jewellery gift. Linn and I discussed the state of Service Design in a Product world. https://polaine.com/power-of-ten/aparna-rae-diversity-equity-inclusion-requires-deep-structural-change/ Wed, 22 Nov 2023 08:00:00 +0200 https://polaine.com/power-of-ten/aparna-rae-diversity-equity-inclusion-requires-deep-structural-change/ Diversity, Equity & Inclusion in the workplace requires data, but also deep structural change and the most powerful lever is transparency, argues my guest, Aparna Rae, in the latest Power of Ten. Aparna is an educator by training, innovator by chance and disrupter by choice who loves to solve problems, connect people and build power. She is an award-winning multi-startup founder and founder of Moving Beyond, leveraging data to create workplaces that work for everyone, building products that solve complex DEI and people challenges using real-time Employee Voice & Impact data, grounded in human-centered design. https://polaine.com/power-of-ten/sara-wachter-boettcher-breaking-the-gaslighting-cycle-of-people-pleasing-overwork/ Wed, 22 Nov 2023 08:00:00 +0200 https://polaine.com/power-of-ten/sara-wachter-boettcher-breaking-the-gaslighting-cycle-of-people-pleasing-overwork/ In this episode I’m joined by Sara Wachter-Boettcher, an author, speaker, coach and strategist dedicated to changing design and tech for good. If you are a designer who has been told to prove your value or justify your presence or demonstrate impact, only to find yourself, throwing yourself against the wall of the immutable organisational structure and culture what you do. We talk about this and her recent medium post titled, “Hey Designers, they’re gaslighting you! https://polaine.com/power-of-ten/alison-coward-workshop-culture/ Sun, 12 Nov 2023 08:00:00 +0200 https://polaine.com/power-of-ten/alison-coward-workshop-culture/ This episode’s guest is Alison Coward, a strategist, workshop facilitator, coach, and an author with 20 years’ experience in leading creative teams. Alison speaks about her professional journey, her perspective on collaboration in the creative industries, and the importance of workshops in a business environment. We discuss her book, “Workshop Culture: A Guide to Building Teams that Thrive”, and the five pillar system it presents - alignment, cohesion, communication, design, and change. https://polaine.com/power-of-ten/kate-tarling-the-service-organization/ Tue, 10 Oct 2023 08:00:00 +0200 https://polaine.com/power-of-ten/kate-tarling-the-service-organization/ My guest in this episode is Kate Tarling, a service leader and specialist who helps large organisations create successful services, by changing their working practices. She does this through consulting, training and writing, and regularly advises boards, executives and teams. She’s managing director of a services consultancy she founded in 2012 and previously held senior leadership roles in government and the private sector. She is the author of best-selling book The Service Organization. https://polaine.com/power-of-ten/pierce-otlhogile-gordon-the-space-between-transformation-and-liberation/ Wed, 20 Sep 2023 08:00:00 +0200 https://polaine.com/power-of-ten/pierce-otlhogile-gordon-the-space-between-transformation-and-liberation/ My guest in this episode is Dr Pierce Otlhogile-Gordon, known as Doctor OG, an innovation catalyst, researcher, facilitator, and evaluator, based in Botswana. Pierce is impassioned by the space between transformation and liberation, and researches the complexity, evaluation, and emergence of design and innovation across the world. He’s built mixed-method research designs for Fortune 500 Companies, directed design and evaluation strategies for six-figure clients, built and consulted on social change curricula in design, evaluation, and equity across four continents, as well as co-designing equity design products, papers, and services with international changemakers. https://polaine.com/power-of-ten/sheryl-cababa-systems-thinking-for-designers/ Thu, 29 Jun 2023 08:00:00 +0200 https://polaine.com/power-of-ten/sheryl-cababa-systems-thinking-for-designers/ My guest in this episode is Sheryl Cababa, author of Closing the Loop: Systems Thinking for Designers. Sheryl is a design researcher and strategist, and is the chief strategy officer at Substantial, a research insights and development studio based in Seattle. Her practice is focused on systems thinking and equity center design, and she’s worked with a diverse base of clients, including the Gates Foundation, Microsoft, Ikea, and Khan Academy. https://polaine.com/power-of-ten/alex-schmidt-deliberate-intervention/ Thu, 04 May 2023 08:00:00 +0200 https://polaine.com/power-of-ten/alex-schmidt-deliberate-intervention/ My guest in this episode is Alex Schmidt, author of Deliberate Intervention: Using Policy and Design to Blunt the Harms of New Technology published by Rosenfeld Media. Alex has pursued interests in public service and design through different avenues over her career. As an award-winning reporter and producer for NPR and others, she covered arts, business, technology, and urban development. Alex has published work in The New Yorker and The Los Angeles Times , among other outlets. https://polaine.com/power-of-ten/abby-covert-stuck-diagrams-help/ Wed, 22 Mar 2023 08:00:00 +0200 https://polaine.com/power-of-ten/abby-covert-stuck-diagrams-help/ My guest in this episode is the wonderful Abby Covert, an author, teacher and community leader in the field of information architecture who aims to make information architecture and sensemaking skills accessible to everyone. Abby’s first book, How to Make Sense of Any Mess, demystified information architecture into a practical skillset that anyone can apply to any context where sense might need to be made. She recently published her second book, Stuck? https://polaine.com/power-of-ten/natalie-dunbar-from-solo-to-scaled/ Fri, 03 Feb 2023 09:00:00 +0200 https://polaine.com/power-of-ten/natalie-dunbar-from-solo-to-scaled/ My guest in this episode is Natalie Dunbar, UX-focused content strategist with a unique blend of skills as a journalist, content writer, and user experience researcher. Natalie excels in balancing the creation of delightful user experiences with strategic content that supports the needs of a business or organization. She has worked in various roles as a content writer and strategist for major brands and produced original content for many federal agencies. https://polaine.com/power-of-ten/jason-mesut-shaping-design/ Wed, 26 Oct 2022 08:00:00 +0200 https://polaine.com/power-of-ten/jason-mesut-shaping-design/ My guest in this episode is Jason Mesut who many know from IXDA conferences and his writing on Medium, particularly Shaping Design. Here we talk about design’s role in helping cope with the complex wicked problems facing us, design leadership, design teams and how they self-reflect, direct their future and develop others. Show Links Jason on LinkedIn Jason on Twitter Jason on Medium Shaping Design Resonant Transcript Note: This transcript is machine-generated and may contain some errors. https://polaine.com/power-of-ten/joff-outlaw-the-art-of-engagement/ Tue, 27 Sep 2022 08:00:00 +0200 https://polaine.com/power-of-ten/joff-outlaw-the-art-of-engagement/ My guest today is my friend and ex-colleague, Joff Outlaw, Managing Director of DesignIt for Australia and New Zealand, having taken over from Katja Forbes who was on the show a few months ago. Joff has led design and consulting teams across the UK and Australia, with project work spanning across all industry verticals. He has a passion for Design, CX consulting and building successful and happy teams. Joff’s key passion is helping clients through the sales process, which means taking the the time to truly understand an organisation’s short term and long term goals. https://polaine.com/power-of-ten/ka-mckercher-beyond-sticky-notes/ Fri, 15 Jul 2022 08:00:00 +0200 https://polaine.com/power-of-ten/ka-mckercher-beyond-sticky-notes/ My guest in this episode is KA McKercher, a designer and writer living on Aboriginal land in Australia. They have over 10 years experience leading social innovation and co-design approaches across Australia and New Zealand, previously working as Principal at The Australian Centre of Social Innovation, the Innovation Unit and the NSW government. Most recently KA has gone independent offering service design and co-design training, coaching, resources and support for senior leaders. https://polaine.com/power-of-ten/seb-chan-looking-backwards-to-the-future/ Wed, 22 Jun 2022 08:00:00 +0200 https://polaine.com/power-of-ten/seb-chan-looking-backwards-to-the-future/ My guest today in this episode is Seb Chan, Chief Experience Officer at ACMI - the Australian Centre for the Moving Image in Melbourne - championing human centred design approaches across the museum. Prior to ACMI, Seb led the digital renewal and transformation of the Cooper Hewitt Smithsonian Design Museum in New York (2011–15) and the Powerhouse Museum’s pioneering work in open access, mass collaboration and digital experience during the 2000s. https://polaine.com/power-of-ten/thejus-chakravarthy-make-work-suck-less/ Fri, 06 May 2022 08:00:00 +0200 https://polaine.com/power-of-ten/thejus-chakravarthy-make-work-suck-less/ My guest in this episode is Thejus Chakravarthy, an operational consultant that focuses on people, process, and technology, in that order. Currently, he says he has his hands full as the full-time COO of one company and a C-suite consultant for another. His primary focus is on how we can make work suck less. To that end, he spent 15 years designing instructional systems, the last 5 years expanding into operational systems, and wrote Brushfire and The Flywheel and The Lever. https://polaine.com/power-of-ten/teresa-torres-continuous-discovery-habits/ Tue, 05 Apr 2022 08:00:00 +0200 https://polaine.com/power-of-ten/teresa-torres-continuous-discovery-habits/ My guest in this episode is Teresa Torres, an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. She’s coached hundreds of teams at companies of all sizes, from early-stage start-ups to global enterprises, in a variety of industries. She has taught over 7,000 product people discovery skills through the Product Talk Academy. https://polaine.com/power-of-ten/jorge-arango-information-gardens/ Mon, 28 Feb 2022 08:00:00 +0200 https://polaine.com/power-of-ten/jorge-arango-information-gardens/ My guest in this episode is Jorge Arango, a consultant, author, speaker, and educator and host of The Informed Life, a podcast that explores how people organize information to get things done on which I was a guest. Jorge is the co-author of the famous “polar bear book”, Information Architecture: For the Web and Beyond, that he wrote with Louis Rosenfeld, Peter Morville. More recently he published Living in Information: Responsible Design for Digital Places. https://polaine.com/power-of-ten/nir-hindi-the-art-mindset-for-business/ Tue, 23 Nov 2021 08:00:00 +0200 https://polaine.com/power-of-ten/nir-hindi-the-art-mindset-for-business/ My guest today is Nir Hindi, founder of The Artian – a transdisciplinary training company committed to nurturing an artistic mindset in the business environment – and host of the Artian podcast. Nir works with a wide range of organisations and has gained an equally large number of accolades, including being chosen as one of the 100 experts of Cotec, an organization for promoting innovation in Spain, chaired by no less than Felipe VI, the Spanish King. https://polaine.com/power-of-ten/tutti-taygerly-make-space-to-lead/ Tue, 23 Nov 2021 08:00:00 +0200 https://polaine.com/power-of-ten/tutti-taygerly-make-space-to-lead/ My guest this week is Tutti Taygerly, returning to the show for a second time. Tutti is an executive leadership coach and professional speaker. She supports CEOs and tech leaders to embrace their unique leadership style to achieve professional impact. She works closely with women, people of color, and immigrants and has a particular love for “difficult” people. Previously she was a design leader at design firms, startups, and large companies including Disney and Facebook. https://polaine.com/power-of-ten/donna-spencer-presenting-design-work/ Fri, 15 Oct 2021 08:00:00 +0200 https://polaine.com/power-of-ten/donna-spencer-presenting-design-work/ My guest in this episode is Donna Spencer, an independent design consultant with 20-plus years of experience across the entire design spectrum – from strategy to delivery and everything in between. And, she says, she loves all of it. Donna is recognised internationally as a leading UX practitioner, is a regular conference speaker and has written five books, including A Practical Guide To Information Architecture, Card Sorting and Presenting Design Work. https://polaine.com/power-of-ten/alla-weinberg-building-a-culture-of-safety/ Thu, 16 Sep 2021 08:00:00 +0200 https://polaine.com/power-of-ten/alla-weinberg-building-a-culture-of-safety/ My guest in this episode is Alla Weinberg, the CEO of Spoke & Wheel, a learning, leadership and people development company. She is a workplace relationship expert helping companies build loving leaders, trusting teams, and cultures of safety through training, coaching, and facilitation. Alla talks about the important topics in her book, A Culture of Safety: Building an Environment for People to Think, Collaborate, and Innovate published by Sense & Respond Press. https://polaine.com/power-of-ten/nikola-tosic-open-innovation/ Mon, 16 Aug 2021 08:00:00 +0200 https://polaine.com/power-of-ten/nikola-tosic-open-innovation/ My guest in this episode is Nikola Tosic, the founder of openinnovation.me - a social media platform which connects brands and experts in open innovation. He is dedicated to accelerating adoption and creation of innovation through product design, marketing, sales, digitalization, open platforms, and teamwork. Nikola is also a father of three, a poet, and an Ironman finisher. Show Links OpenInnovation.me Nikola on LinkedIn Nikola on Twitter Nikola’s YouTube channel https://polaine.com/power-of-ten/dan-szuc-making-meaningful-work/ Fri, 16 Jul 2021 08:00:00 +0200 https://polaine.com/power-of-ten/dan-szuc-making-meaningful-work/ My guest in this episode is Daniel Szuc, co-founder and principal at Apogee and co-founder of Make Meaningful Work, as well as the co-founder of UX Hong Kong. In this episode, we talk about making meaningful work and enabling each other to be our authentic selves in the workplace. Dan has been involved in the UX field for over 20 years, and has been based in Hong Kong for over 20 years. https://polaine.com/power-of-ten/katja-forbes-the-journey-into-design-leadership/ Fri, 18 Jun 2021 08:00:00 +0200 https://polaine.com/power-of-ten/katja-forbes-the-journey-into-design-leadership/ My guest in this episode is Katja Forbes, Managing Director of Designit, Australia & New Zealand. Katja is also on the Global Board of the Interaction Design Association. Katja was recognised as one of the Top 100 Australian Professionals 2020, Top 10 Australian Women Entrepreneurs 2018 by My Entrepreneur Magazine and named one of the 100 Women of Influence by Westpac and the Australian Financial Review in 2016. In this episode she talks about her journey to design leadership, learning to let go of the tools and start managing people, building up her own company through to being acquired. https://polaine.com/power-of-ten/ariba-jahan-diversity-assumptioms-and-structural-change/ Sat, 08 May 2021 08:00:00 +0200 https://polaine.com/power-of-ten/ariba-jahan-diversity-assumptioms-and-structural-change/ My guest in this episode is Ariba Jahan – also known as আরিবা – a biomechanical engineer turned innovation and design strategist focused on creating social impact and a future that is more accessible, intersectional and equitable. Ariba is currently the Director of Innovation at the Ad Council, where she established the organization’s design innovation practice. As a member of the Ad Council’s DEI Council, she also leads efforts to advance diversity, equity and inclusion at the organization. https://polaine.com/power-of-ten/udhaya-padmanabhan-international-man-of-design-ops/ Thu, 25 Mar 2021 08:00:00 +0200 https://polaine.com/power-of-ten/udhaya-padmanabhan-international-man-of-design-ops/ My guest in this episode is Udhaya Kumar Padmanabhan – Udhay to his friends – a design leader, practitioner, coach, entrepreneur who has led design teams across the globe for over 23 years. He currently leads design delivery and DesOps at Designit ASEAN & SAARC. He has been part of multiple successful acquisitions and exits including his own startup that built a patent pending multi-factor authentication system for transactional security. His expertise spans Design Leadership and Management, Strategy, Research, Service Design, Product Management, Front-end engineering, UX, CX, Design Delivery and Operations. https://polaine.com/power-of-ten/maurice-cherry-to-revision-path-and-beyond/ Fri, 19 Feb 2021 08:00:00 +0200 https://polaine.com/power-of-ten/maurice-cherry-to-revision-path-and-beyond/ My guest in this episode, recorded towards the end of 2020, is Maurice Cherry, founder and host of the award-winning Revision Path, a podcast that features black designers. It’s the first podcast to be added to the permanent collection of the Smithsonian’s National Museum of African American History and Culture (NMAAHC). Maurice talks about his experience of growing up in Atlanta, getting into design and coding in the early days of the Web right the way through to starting Revision Path and his work as a Creative Strategist. https://polaine.com/power-of-ten/daniel-stillman-designing-conversations/ Tue, 19 Jan 2021 08:00:00 +0200 https://polaine.com/power-of-ten/daniel-stillman-designing-conversations/ My guest in this episode is conversation designer, Daniel Stillman, author of “Good Talk - How to Design Conversations That Matter.” We talk about his journey into design, the shape, structure and dynamics of conversations and how to facilitate them. Show Links Daniel’s website The Conversation Factory Daniel’s book, Good Talk – How To Design Conversations That Matter Daniel on Twitter Daniel on LinkedIn Subscribe to Power of Ten Subscribe to Andy’s newsletter Doctor’s Note Suggestions? https://polaine.com/power-of-ten/denise-jacobs-banishing-your-inner-critic/ Thu, 03 Dec 2020 08:00:00 +0200 https://polaine.com/power-of-ten/denise-jacobs-banishing-your-inner-critic/ My guest in this episode is speaker, author and creativity evangelist, Founder + CEO of The Creative Dose, Denise Jacobs. Denise has spoken in 23 countries around the world, is a TEDx speaker, a LinkedIn Learning course creator, and is the author of Banish Your Inner Critic, the premier handbook on silencing fears to unleash creativity. She is currently working on her next book to help leaders and high-achievers overcome impostor syndrome. https://polaine.com/power-of-ten/ryan-rumsey-design-leadership-and-organisational-transformation/ Thu, 03 Dec 2020 08:00:00 +0200 https://polaine.com/power-of-ten/ryan-rumsey-design-leadership-and-organisational-transformation/ My guest in this episode is Ryan Rumsey who has worked for 20+ years as an executive leader and a designer building technology, teams, and organizations. He has a hybrid background in interaction design, front-end development, product management, and strategy and has worked for the likes of Apple, Electronic Arts, USAA, Nestlé, and Comcast. He is also the author of Business Thinking for Designers, published by InVision. We talk about Ryan’s journey into design from the early days of the web, business thinking and design leadership, the human side of organisation transformation, and the 1980 film masterpiece, Flash Gordon. https://polaine.com/power-of-ten/dr-james-hollis-finding-meaning-and-purpose-in-life/ Fri, 13 Nov 2020 08:00:00 +0200 https://polaine.com/power-of-ten/dr-james-hollis-finding-meaning-and-purpose-in-life/ In this episode it is an enormous treat and honour for me to have as my guest, Dr James Hollis, a Washington D.C. based Jungian psychoanalyst and the author of sixteen books on finding meaning and purpose in life, especially the passage into what C.G. Jung called the “second half of life” that most of us go through somewhere between our late 30s and late 40s. I’ve drawn upon his work for many years, especially in my leadership coaching. https://polaine.com/power-of-ten/chris-hayward-design-anthropology-people-airports-and-toilets/ Fri, 23 Oct 2020 08:00:00 +0200 https://polaine.com/power-of-ten/chris-hayward-design-anthropology-people-airports-and-toilets/ My guest this episode is my friend, ex-colleague and coffee chat buddy, Chris Hayward. We’ve often had long, fascinating conversations that I wish we had recorded afterwards, so that’s exactly what this is. Chris talks about his work and training as a design anthropologist, what designers can learn from theory and literature, telling the stories of research. And we talk a lot about airports and toilets. Show Links Chris on LinkedIn Chris is hosting a salon at EPIC2020 this week How Buildings Learn by Stuart Brand From Notes to Narrative by Kristen Ghodsee Transcript N. https://polaine.com/power-of-ten/allati-el-henson-treating-design-like-it-can-change-the-world/ Mon, 19 Oct 2020 09:00:00 +0200 https://polaine.com/power-of-ten/allati-el-henson-treating-design-like-it-can-change-the-world/ My guest in this episode is brand strategist and design systems expert Allati El Henson who is currently Lead Brand Designer at Cloudflare. Allati recounts her experience growing up in the hood in East Oakland, the importance of education, discovering design as a profession, technical precision in design systems and the value of having a big store of confidence. And why designers need to treat design like it can change the world. https://polaine.com/power-of-ten/molly-wright-steenson-architecture-computation-interaction-design-ai-and-ethics/ Wed, 23 Sep 2020 07:00:00 +0200 https://polaine.com/power-of-ten/molly-wright-steenson-architecture-computation-interaction-design-ai-and-ethics/ My guest in this episode is Molly Wright Steenson, a designer, author, professor, and international speaker whose work focuses on the intersection of design, architecture, and artificial intelligence. In this wide-ranging discussion, Molly explains how the history of computational technologies, architecture, pattern language and AI combined to define the fields of Agile, interaction design, UX, AI and pretty much the rest of today’s digital world. Show Links Molly at Girlwonder.com Molly on Twitter Molly on LinkedIn Molly at CMU Architectural Intelligence: How Designers and Architects Created the Digital Landscape Bauhaus Futures Molly talking pneumatic tubes Mark Pesce and Dr. https://polaine.com/power-of-ten/tanarra-schneider-leader-by-design-badass-by-nature/ Fri, 21 Aug 2020 07:00:00 +0200 https://polaine.com/power-of-ten/tanarra-schneider-leader-by-design-badass-by-nature/ My guest in this episode is Tanarra Schneider, previously Managing Director of Fjord North America and now Head of Design for Accenture Interactive – Midwest. Tanarra talked about her journey into design, her experience as a black, female design leader, the design discipline growing up, and the responsibility of all designers to ensure we take the time to dismantle structural bias in our work and the world. Show Links Tanarra on LinkedIn Tanarra on Twitter Accenture Interactive Fjord Chief Transcript N. https://polaine.com/power-of-ten/alexandra-jamieson-bob-gower-radical-alignment/ Tue, 11 Aug 2020 08:00:00 +0200 https://polaine.com/power-of-ten/alexandra-jamieson-bob-gower-radical-alignment/ In this episode Alexandra Jamieson and Bob Gower talk about their new book, Radical Alignment, a book about difficult conversations and how they can change your life. In it they discuss their framework for tackling difficult conversations, how to be inclusive, respectful and vulnerable, avoid the usual winner/loser dynamic, and end with radical alignment, whether that’s a “hell yes!” or “hell no!” Alexandra a success coach for driven womxn. She has been featured on The Oprah Winfrey and Martha Stewart shows, was Elle Magazine’s Inspirational Coach of 2015, and was the co-creator of the Oscar-nominated Super Size Me. https://polaine.com/power-of-ten/jim-kalbach-jobs-to-be-done/ Sat, 25 Jul 2020 08:00:00 +0200 https://polaine.com/power-of-ten/jim-kalbach-jobs-to-be-done/ My guest in this episode is Jim Kalbach, an author, speaker, and instructor in design, customer experience, and strategy. Jim has worked with many large companies and is currently Head of Customer Experience at MURAL, the leading online whiteboard. He is the author of Designing Web Navigation, Mapping Experiences and, most recently, the Jobs to be Done playbook. Show Links Jim’s website, Experiencing Information Jim Kalbach on LinkedIn Jim on Twitter The Jobs to be Done playbook Designing Web Navigation Mapping Experiences MURAL Transcript N. https://polaine.com/power-of-ten/a-new-home-for-power-of-ten/ Thu, 09 Jul 2020 08:00:00 +0200 https://polaine.com/power-of-ten/a-new-home-for-power-of-ten/ After a couple of years of being on the This is HCD network, Power of Ten is going solo with the episodes at their new home here, on [iTunes](https://podcasts.apple.com/us/podcast/power-of-ten-with-andy-polaine/id1525087545), [Spotify](https://open.spotify.com/show/2f3sAlhwhxz1QmjfTBX7KJ?si=CSpOQmVzQpuyeWsT5DMHEQ), [Audioboom](https://audioboom.com/channels/5029873) and wherever you find your podcasts. In upcoming episodes, I’ll be talking about culture, airports and toilets with Design Anthropologist and Researcher, Chris Hayward, Jobs to Be Done and remote work with Mural’s Jim Kalbach, Designing Conversations with Daniel Stillman, Radical Alignment with Bob Gower and Alex Jamieson, Architecture and artificial intelligence with Molly Wright Steenson, and journeys into Design Leadership with Ryan Rumsay. https://polaine.com/power-of-ten/tutti-taygerly-design-leadership/ Wed, 08 Jul 2020 08:00:00 +0200 https://polaine.com/power-of-ten/tutti-taygerly-design-leadership/ In this episode Tutti Taygerly describes her own journey from an eclectic education to design leadership at Facebook and now design leadership coaching that forms the core of her work. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: ### Transcript N.B. This transcript is (mostly) auto-generated – there may be a few errors. https://polaine.com/power-of-ten/jeff-sussna-services-as-a-chain-of-promises/ Fri, 15 May 2020 08:00:00 +0200 https://polaine.com/power-of-ten/jeff-sussna-services-as-a-chain-of-promises/ In this episode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a “chain of promises.” N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/douglas-ferguson-beyond-the-prototype/ Mon, 06 Apr 2020 08:00:00 +0200 https://polaine.com/power-of-ten/douglas-ferguson-beyond-the-prototype/ In this episode, Douglas Ferguson talks about his book, Beyond the Prototype, which offers a six step plan for companies struggling with the shift from discovery to launch, especially in the post-sprint slump and his experience working directly with the Google Ventures Design Sprint coaches. Douglas also talks about the role of making and recording music in shaping his thought process. And math rock. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/senongo-akpem-cross-cultural-design/ Mon, 06 Apr 2020 08:00:00 +0200 https://polaine.com/power-of-ten/senongo-akpem-cross-cultural-design/ In this episode, Senongo Akpem talks about how living in constantly shifting cultural and physical spaces has given him unique insight into the influence of culture on communication and creativity and forms the basis of his book, Cross-Cultural Design. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/lou-downe-good-services/ Tue, 25 Feb 2020 08:00:00 +0200 https://polaine.com/power-of-ten/lou-downe-good-services/ In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/michael-j.-metts-andy-welfle-writing-is-designing/ Thu, 23 Jan 2020 08:00:00 +0200 https://polaine.com/power-of-ten/michael-j.-metts-andy-welfle-writing-is-designing/ In this episode Michael J. Metts and Andy Welfle discuss their new book, Writing Is Designing, and how important words are in making software human-centered and inclusive, requiring just as much thought as the visual design, branding and code. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/scott-smith-how-to-future/ Thu, 09 Jan 2020 08:00:00 +0200 https://polaine.com/power-of-ten/scott-smith-how-to-future/ What better way to start the new year but with a look into the future? My guest in this episode is Scott Smith, founder and managing partner of Changeist discusses his work as a futurist, guiding large organisations towards better futures by blending foresight, narrative design, and strategic thinking. He’s also writing a new book, How to Future. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/ewan-mcintosh-creating-the-space-for-learning/ Wed, 18 Dec 2019 08:00:00 +0200 https://polaine.com/power-of-ten/ewan-mcintosh-creating-the-space-for-learning/ In this episode Ewan McIntosh, founder and CEO of NoTosh, shares his experience of designing and creating spaces to enhance learning. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/theresa-neil-designing-digital-therapeutics/ Tue, 12 Nov 2019 08:00:00 +0200 https://polaine.com/power-of-ten/theresa-neil-designing-digital-therapeutics/ In this episode my guest is Theresa Neil, author of Mobile Design Pattern Gallery, published by O’Reily and co-author of Designing Web Interfaces, also by O’Reily in 2009. She’s the founder of Guidea, a 20-person UX design consultancy, serving lots of clients you would have heard of, such as Adobe, Bloomberg, eBay, Wholefoods, Johnson and Johnson, and PayPal. She was also named as one of the top designers in technology by Business Insider. https://polaine.com/power-of-ten/joe-macleod-designing-closure-experiences/ Tue, 05 Nov 2019 08:00:00 +0200 https://polaine.com/power-of-ten/joe-macleod-designing-closure-experiences/ This episode’s guest is Joe Macleod. Joe has decades of product development experience across digital, physical and service sectors. Previously Head of Design at the award-winning studio Ustwo. He then spent three years on the Closure Experiences project researching, writing and publishing the book “Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t.” He founded andEnd. A business helping companies end their customer relationships. https://polaine.com/power-of-ten/lisa-welchman-managing-chaos/ Thu, 10 Oct 2019 08:00:00 +0200 https://polaine.com/power-of-ten/lisa-welchman-managing-chaos/ My guest in this episode is Lisa Welchman. Lisa has written and blogged for 16 years about digital governance and wrote the leading book on this critical discipline called Managing Chaos. She also has a wonderful singing voice and a love of jazz, which makes her my new favourite guest. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/ariel-waldman-hacking-science-for-collaboration/ Thu, 22 Aug 2019 08:00:00 +0200 https://polaine.com/power-of-ten/ariel-waldman-hacking-science-for-collaboration/ This episode features Ariel Waldman. Ariel makes massively multiplayer science, creating an unusual collaboration that infuses serendipity into science and space exploration. Here she talks about how she forges collaboration between scientists at NASA. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/gretchen-anderson-mastering-collaboration/ Wed, 24 Jul 2019 08:00:00 +0200 https://polaine.com/power-of-ten/gretchen-anderson-mastering-collaboration/ In this episode I speak with Gretchen Anderson. Gretchen consults with clients to inform their product strategy and improve team collaboration skills. She co-authored the book: Pair Design, with Chris Noessel and in this episode we talk about her latest book: Mastering Collaboration, the need for collaboration and cover many pitfalls and tips. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/leah-buley-aarron-walter-invisions-design-maturity-model/ Wed, 19 Jun 2019 08:00:00 +0200 https://polaine.com/power-of-ten/leah-buley-aarron-walter-invisions-design-maturity-model/ During my time at Fjord I co-wrote the last few Fjord Trends. In 2019 the meta-theme was ‘value’. I was excited to see that InVision, a company whose tools and platform many designers use, published their report about the design maturity model. It’s all about the value of design to business. I caught up with Leah Buley, a veteran of the experience design industry and the author of the book: The User Experience Team of One. https://polaine.com/power-of-ten/anne-galloway-speculative-design-and-glass-slaughterhouses/ Fri, 31 May 2019 08:00:00 +0200 https://polaine.com/power-of-ten/anne-galloway-speculative-design-and-glass-slaughterhouses/ In this episode I speak with Dr. Anne Galloway about speculative design, living with sheep, and how designers might re-consider their place in the world. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/aaron-dignan-brave-new-work/ Tue, 23 Apr 2019 08:00:00 +0200 https://polaine.com/power-of-ten/aaron-dignan-brave-new-work/ In this episode, I speak with Aaron Dignan, founder of The Ready, about his his excellent book Brave New Work, the The OS Canvas and why organisations desperately need to rethink the way they work. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/power-of-ten/jeff-gothelf-the-cannonball-effect/ Tue, 12 Mar 2019 08:00:00 +0200 https://polaine.com/power-of-ten/jeff-gothelf-the-cannonball-effect/ In this episode, I speak with Jeff Gothelf, co-author of Lean UX with Josh Seidenabout about their new book, Sense & Respond and why companies can’t keep on doing what they did to get them here in order to get them where they want to go in the future. And a fantastic story about a human cannonball. N.B. the old feed is no longer updated, you can subscribe to the new Power of Ten feed here or listen to the old feed episode below: https://polaine.com/2017/03/fjord-fika-with-dave-gray/ Mon, 27 Mar 2017 21:24:00 +0000 https://polaine.com/2017/03/fjord-fika-with-dave-gray/ Fjord have recently started a podcast series called Fjord Fika, the Swedish word for slowing down and catching up with colleagues and friends over coffee and pastry. (Germans have a long tradition of Kaffee und Kuchen that I rather miss in Australia). The Fika podcast features unscripted conversations with key luminaries and thought leaders in technology and design. We aim to take a fresh, honest look at all sides of innovation the good, the bad and the ugly and the impact on society. https://polaine.com/2008/05/core77-broadcast-interview-with-troika/ Tue, 06 May 2008 07:21:17 +0000 https://polaine.com/2008/05/core77-broadcast-interview-with-troika/ A few weeks ago I had the pleasure of interviewing Sebastien and Eva from Troika, the studio behind the Cloud and All The Time In The World installations at new Terminal 5 at Heathrow. So, if you were one of the hundreds stuck at Terminal 5 when it opened, at least you had something decent to marvel at. Troika are unusual in their combination of disciplines, I feel. It’s not so often that graphic and motion graphic design and this kind of interactive installation work come together - architecture is the more usual bedfellow. https://polaine.com/2008/04/playful-revolutions-presentation/ Sun, 27 Apr 2008 17:50:27 +0000 https://polaine.com/2008/04/playful-revolutions-presentation/ After my Flash on the Beach talk last year I promised to put the recordings online of my talk and the others that I had listened to. I completely didn’t manage to get around to it, but a friend just asked me if any of my presentations about play were online, so here it is to download as an MP3 (30.5MB) or you can listen to it in the player below: https://polaine.com/2008/04/podcast-interview-with-jason-bruges/ Thu, 17 Apr 2008 15:31:49 +0000 https://polaine.com/2008/04/podcast-interview-with-jason-bruges/ My latest Core77 Broadcast interview with Jason Bruges from Jason Bruges Studio is now online. In a slightly echoing room in Jason’s studio, accompanied by the usual sirens and car alarms of London’s Shoreditch, he talks about his roots in architecture, the journey to interactive surfaces, sustainability and his thoughts about giving this emerging area a proper name. Hope you enjoy it. The next one, coming soon, is with Troika. https://polaine.com/2008/02/podcast-interview-with-hector-serrano/ Thu, 14 Feb 2008 09:20:49 +0000 https://polaine.com/2008/02/podcast-interview-with-hector-serrano/ My interview with Hector Serrano is now available on the Core77 Broadcasts page. My thanks to Hector for an entertaining chat about his playful and insightful approach to design. (Oh, and that story about that 40 year-old cloud of plastic floating off of the coast of Hawaii is explained on the Greenpeace site.) https://polaine.com/2007/12/social-learning-masterclass/ Mon, 17 Dec 2007 16:32:39 +0000 https://polaine.com/2007/12/social-learning-masterclass/ A few of weeks ago I presented at a Social Learning Masterclass at Northumbria University to an invite from Stephen Farrier from the e-Learning Innovations Enhancement Group. If you’re interested in having a listen, I posted the podcasts and presentation over at the Omnium blog. https://polaine.com/2007/11/fireside-chat-with-brendan-dawes/ Mon, 26 Nov 2007 10:03:16 +0000 https://polaine.com/2007/11/fireside-chat-with-brendan-dawes/ I promised to put online the chat I had with magneticNorth’s Creative Director, Brendan Dawes, from when we were at Flash On the Beach 07. I’ve been a bit tardy with it because I’ve been really busy, but finally you can enjoy our ramblings. You can listen to the Fireside Chat with Brendan Dawes in the player below or download it directly here. The book of Brendan’s that we mentioned, Analogue In, Digital Out is highly recommended. https://polaine.com/2007/10/podcast-with-matt-clark-from-united-visual-artists/ Wed, 03 Oct 2007 08:12:24 +0000 https://polaine.com/2007/10/podcast-with-matt-clark-from-united-visual-artists/ Following on from my last post about Hereafter, my podcast interview with Matt Clark from United Visual Artists is now online at Core77. We chat about a range of UVA’s work, process and interactivity. Matt gives some great insights into working across disciplines and the exciting and emerging field of interactive installations much more tightly integrated into architecture rather than being a last-minute add-on, as well as using their skills and techniques to create stunning visuals for video. https://polaine.com/2007/09/podcast-of-creative-collaboration-and-the-future-of-education/ Tue, 18 Sep 2007 17:07:09 +0000 https://polaine.com/2007/09/podcast-of-creative-collaboration-and-the-future-of-education/ If you have been missing the sound of my voice (or have no idea what my faltering, mumbling sounds like) the podcast of my seminar at Urban Learning Space about Creative Collaboration and The Future of Education that I posted about a couple of weeks back is now available from ULS’s iTunes feed. There’s a PDF of the presentation (which also had a lot of animation not in the PDF) that accompanies it. https://polaine.com/2007/07/interview-with-nik-roope-from-hulger-poke/ Fri, 20 Jul 2007 08:11:24 +0000 https://polaine.com/2007/07/interview-with-nik-roope-from-hulger-poke/ My first Core77 Broadcast with Nik Roope about Hulger has just gone online. It should become one of a series of podcasts for Core77 and I’m really pleased because it’s one of my regular reads. Core77 started out (and still bills itself) as the “industrial design supersite”, though their remit has become somewhat wider, which I think is great personally. So I thought I’d start with Hulger because it is product design, but with a very different philosophy to most gadgets.