Andy Polaine
Indi Young — Mental Models and Thinking Styles
Indi Young on why mental models and thinking styles aren't fixed personas, and how organisations that listen to different ways of thinking build better products and services.
Podcast
Oliver Reichenstein - Keeping it real when writing with AI
iA Writer's Oliver Reichenstein on why he added a feature that dims AI-generated text, and what it means to keep your own voice when every tool wants to write for you.
Jaimes Nel - Do design frameworks lead to boring products and services?
Have we hit peak framework? Jaimes Nel on whether the design industry's obsession with process is producing a bland monoculture, and when frameworks are actually useful.
Peter Merholz - State of the Design Nation
Peter Merholz on the burst bubble of the Cambrian explosion of design, the creeping problem of mediocrity, and what the relationship between design, product, and business looks like now.
Linn Vizard — Service Design for Real World Outcomes
Linn Vizard, co-founder of Service Design Toronto and founder of Made Manifest, on what it takes to deliver service design that creates real, measurable change for real people.
Aparna Rae – Diversity, Equity & Inclusion Requires Deep Structural Change
Aparna Rae on why diversity, equity and inclusion initiatives stall without structural change, and why transparency is the most powerful lever organisations consistently underuse.
Sara Wachter-Boettcher – Breaking the Gaslighting Cycle of People Pleasing & Overwork
Sara Wachter-Boettcher on why designers keep throwing themselves against immovable organisational structures, and how to break the cycle of people-pleasing and overwork.