Joe Macleod - Designing Closure Experiences
Joe Macleod, ex-Head of Design at Ustwo and founder of andEnd, on why designers ignore endings and why closure experiences matter for products, services, and customers.
Joe Macleod, ex-Head of Design at Ustwo and founder of andEnd, on why designers ignore endings and why closure experiences matter for products, services, and customers.
Lisa Welchman on digital governance, her book Managing Chaos, and why clear organisational accountability is the foundation of any coherent digital strategy.
Ariel Waldman on making massively multiplayer science, infusing serendipity into space exploration, and forging unexpected collaboration between scientists at NASA.
Gretchen Anderson on her book Mastering Collaboration: the pitfalls teams fall into, practical tips for working better together, and why collaboration needs deliberate design.
Leah Buley and Aarron Walter on InVision's design maturity model, what it reveals about the value of design to business, and how organisations can level up.
Dr. Anne Galloway on speculative design, living with sheep, glass slaughterhouses, and why designers need to reconsider their place and responsibilities in the world.
Aaron Dignan on his book Brave New Work and why organisations urgently need to rethink how they operate, using the OS Canvas as a framework for change.