Speaking

I am a regular keynote speaker and presenter at conferences and at client events.
Speaking

I am a regular keynote speaker and presenter at conferences and at client events. It can be useful for leadership to hear an outside perspective when trying to a get a project off the ground with a new approach.

Below are some of the recent decks and videos also available on Speakerdeck– a longer list of keynotes is available in my full publications list. Some are availble to view in my YouTube playlist.

Mind Your Product Language

A talk for Mind the Product Engage Hamburg 2022. You can watch the video of this talk on the MTP website or below:

Futurice Show and Tell – Design Leadership

Boiling the Ocean: Complexity, Service Design, & Systems Thinking

Teams learning from families learning from teams

Design in the Age of Synthetic Realities — UX Australia, Sydney, 2019

Design for the Long-Term — Web Directions Design, Melbourne, 2018

A Seat At Whose Table? – Rising Minds, Sydney, 2018

IoT in the age of Living Services – Everything IoT Global Leadership Summit 2017

Living Design — Adaptive Path Service Experience Conference, SF, 2017

Designing for service eco-systems - IxDA Sydney August 4, 2016

Design to the Power of Ten – UX Australia, Melbourne, 2016

Service Design for the Enterprise Ecosystem — Enterprise UX, San Antonio, 2016

Remembering What We Have Forgotten — Service Design Australia, Canberra, 2016

Mind the gaps—designing multichannel service experiences for real people — Interaction South America. Buenos Aires, 2014

Designing Multichannel Services for Lives Beyond the Screen – Adaptive Path’s UX Week 2014, San Francisco.


Speaking photo credit: Lidija Delovska