My self-directed online courses are now available.
Below are some of the training, coaching and workshops I offer. Face-to-face workshops range from 0.5—3 days. Remote workshops are custom-designed as remote training, conducted in shorter sessions (typically 2-3 hours max) and spread out over several days. Most of these are also available as remote workshops.
Drop me a note for more information on pricing and content details.
- Design & Creative Leadership
- Design Research 101
- Advanced Design Research
- Interviewing Techniques for Research
- Service Design Overview
- Advanced Service Design Methods
- Measuring Service Design Impact
- Service Design Journey Mapping & Blueprinting
- Concepting Services using Blueprints or “Service Design in Reverse”
- Storyboarding for Services
- Quick Prototyping and Validation
- Storytelling & Pitching for Designers & Project Teams
- Cross-Disciplinary Collaboration
- Remote Working and Collaboration
- Facilitating Collaboration
- Workshop Planning & Facilitation
- Inclusive Design 101
- Design Thinking
- Service Design for the Circular Economy
- Systems Thinking
- Teaching Design (Thinking)
- Trends Forecasting