Andy Polaine
Designing Multichannel Services for Lives Beyond the Screen
On designing services that fit the messy reality of people's lives. Presented at Adaptive Path's UX Week 2014, San Francisco.
Speaking
Keynotes and webinars on design leadership, service design and organisational change.
A full list of keynotes is available in my publications list. Several presentations are available on Speakerdeck and in my YouTube playlist.