Service Design 2nd Edition
The big news that I am late blogging about is that Ben Reason, Lavrans Løvlie and I have completed the second edition of our book Service Design: From Insight …
Design Leadership Coach, Service Design & Innovation Educator, Keynote Speaker, Writer, Podcaster
The big news that I am late blogging about is that Ben Reason, Lavrans Løvlie and I have completed the second edition of our book Service Design: From Insight …
The big news that I am late blogging about is that Ben Reason, Lavrans Løvlie …
Would you prefer to quit rather than have a difficult conflict conversation …
Have you ever said, I just want to do the design work and have its value …
How do move forward when you get into clashes and power struggles? We often …
Sometimes doing your job means actually doing your job. Yet one of the habits …
This week’s Coaching Reflections video is all about valuing your time. …
I’ve come to think of AI as a double polluter. Not only are the energy …
My guest in this episode is my friend Meltem Naz Kaso, a Barcelona-based UX Career Coach with a background in UX Research. Her last full-time position was at Glovo, where she served as a UX Research …
Subscribe to my newsletter, Doctor's Note