Lou Downe - Good Services
Lou Downe, Director of Design at the UK government, on their book Good Services and what it actually takes to design services that work for the people using them.
Lou Downe, Director of Design at the UK government, on their book Good Services and what it actually takes to design services that work for the people using them.
Michael J. Metts and Andy Welfle on their book Writing Is Designing: why words in software demand as much care as visual design, branding, and code.
Scott Smith of Changeist on futurism, guiding organisations toward better futures by blending foresight, narrative design, and strategic thinking.
Ewan McIntosh, founder of NoTosh, on designing and creating physical and organisational spaces that genuinely enhance learning.
Theresa Neil, founder of Guidea and author of Mobile Design Pattern Gallery, on the powerful combination of digital therapeutics and medicine to improve lives.
Joe Macleod, ex-Head of Design at Ustwo and founder of andEnd, on why designers ignore endings and why closure experiences matter for products, services, and customers.
Lisa Welchman on digital governance, her book Managing Chaos, and why clear organisational accountability is the foundation of any coherent digital strategy.