Fjord Fika with Dave Gray
Fjord have recently started a podcast series called Fjord Fika, the Swedish word for slowing down and catching up with colleagues and friends over coffee and …
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Fjord have recently started a podcast series called Fjord Fika, the Swedish word for slowing down and catching up with colleagues and friends over coffee and …
Our book on service design was recently translated into Korean by Dr. Grace Bae from CMU HCII and Dr. Younkyung Lim from KAIST Design, Korea. It’s great …
I had the pleasure of chatting with 31Volts’ Marc Fonteijn on the Service Design Show the other day. We talked about the possible boundaries of service …
Thanks to everyone who came to my workshop at presentation at UX Australia. Below is the deck for my Design to the Power of Ten presentation: UPDATE: The audio …
Having finally relocated to a permanent address in Sydney and re-docking with government and utilities, I’ve been experiencing the whole gamut of customer …
Just a quick note to say I’m heading to Melbourne for UX Australia 2016 where I’ll be running my Design a Service in Six Hours workshop and also …
There’s an interesting short piece over at Sustainable Brands asking whether we need a new kind of CEO - a Circular Economy Officer. They interviewed my …
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