Square Cash
I’m fascinated by Square’s new service, Square Cash, that allows you to send someone cash simply by sending them an e-mail and cc’ing …
Doctor's Note
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
May the force be with you – service design for invisible connections
The video of the talk I gave at DESIS Lab Melbourne at RMIT is online at Service Design Melbourne’s website. The audio is a bit hard to hear because the …
Interaction 14 Student Design Challenge
Now in its fifth year, the IxDA Student Design Challenge will run during the Interaction14 conference in Amsterdam, February 4-8, 2014. I’m happy to be on …
Service Design, The Force and Yoda
While I am down under in Melbourne later in August for UX Australia I’m going to be giving a different talk and hosting a discussion at RMIT’s DESIS …
Mural.ly - super duper collaborative walls
Anyone who has worked with me in the last few years will know my propensity to use a lot of Post-It notes. It’s a design cliché, I know, but true. I just …
Tile and Internet of Things Services
I have a re-occurring conversation with my MA Design students, especially those specialising in products. It goes something like this: Student: “I’m …
Backing the Kickstarter campaign for What Doesn't Kill You
My lovely friend Rachel Meyrick has launched a Kickstarter campaign to raise money to make a feature documentary called, What Doesn’t Kill You. It’s …
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