Andy Polaine
Jim Kalbach - Jobs To Be Done
Jim Kalbach on the Jobs to Be Done framework, mapping experiences, and leading customer experience at MURAL during a period of explosive remote-work growth.
Power of Ten
On the Power of Ten podcast I talk to guests from a broad range of disciplines about the intersection of design, technology, psychology, organisations, culture and society.
A new home for Power of Ten
Power of Ten moves to its own home after two years on the This is HCD network, with a new feed on iTunes, Spotify, and Audioboom.
Tutti Taygerly – Design Leadership
Tutti Taygerly on her journey from Stanford to design leadership at Facebook, and why moving from making pixels to making culture is a surprisingly natural shift.
Jeff Sussna – Services as a chain of promises
Jeff Sussna on systems and design thinking, empathy in DevOps, and why services are best understood as a chain of promises between provider and customer.
Senongo Akpem - Cross-Cultural Design
Senongo Akpem on how shifting cultural contexts shaped his thinking on design and communication, the foundation of his A Book Apart title Cross-Cultural Design.
Douglas Ferguson - Beyond the Prototype
Douglas Ferguson on his book Beyond the Prototype: a six-step plan for escaping the post-sprint slump and moving ideas from discovery to launch.
Lou Downe - Good Services
Lou Downe, Director of Design at the UK government, on their book Good Services and what it actually takes to design services that work for the people using them.
Michael J. Metts & Andy Welfle – Writing Is Designing
Michael J. Metts and Andy Welfle on their book Writing Is Designing: why words in software demand as much care as visual design, branding, and code.
Scott Smith - How to Future
Scott Smith of Changeist on futurism, guiding organisations toward better futures by blending foresight, narrative design, and strategic thinking.