Service Experience Conference 2017 Closing Keynote
I had the pleasure of giving the closing keynote at the Adaptive Path Service Experience Conference 2017. There was a fantastic line-up of speakers and now all …
22 Posts
Conference
Speaking on Living Design at UX Australia 2017
I’m very excited to be speaking at UX Australia 2017 again, but have been terribly slow at telling anyone about it on my blog. That’s right, all six …
Presentation Notes to my Design to the Powers of Ten UX Futures Talk
Here are the links to sources and resources, people and videos that I drew upon for my UX Futures Design to the Power of Ten talk.
In no particular order: …
Join me for Interaction 14 South America
Update: The workshops are now open for registrations and there are early bird discounts available.
I’m super looking forward to taking part in Interaction …
UX Week 2014 Talk Video
The video of my UX Week 2014 talk, Designing Multichannel Services for Lives Beyond the Screen is now online (and embedded below). There were some great …
Talk & Workshops at UX Week 2014
It has been a long time since I have been in San Francisco, so I am thrilled to have been invited to give a presentation and two workshops at Adaptive …
Interview at the 2014 Science-to-Business Marketing Conference
I gave a keynote a couple of weeks ago at the 2014 Science-to-Business Marketing Conference in Winterthur and Todd Davey interviewed me afterwards about service …
Interaction 14 Student Design Challenge
Now in its fifth year, the IxDA Student Design Challenge will run during the Interaction14 conference in Amsterdam, February 4-8, 2014. I’m happy to be on …
UX and Service Design in Lisbon
From UX to Service Design at UX-LX I’m heading off to Lisbon tomorrow to run a workshop at UX-LX in Lisbon called From UX to Service Design. It’s …
Presenting a nested set of meta-principles for service design
A rather last minute post to mention that I’m on my way to the EAD Crafting the Future Conference at the HDK, School of Design and Crafts in Gothenburg, …