Doctor's Note

This week’s coaching reflection is all about dealing with jargon and that feeling of having no idea what people are talking about in meeting (spoiler: …

“I hate politics, the work should speak for itself.” It’s a designer’s affliction. But the work never speaks for itself. In this …

Work is most often stressful not because of the amount of work part, but because of the interpersonal relationships. The idea of being …

The idea of “servant leadership” is quite popular, but in my design leadership coaching I often see this ending up as martyrdom and burnout. In this …

What do David Byrne, David Bowie and Beyoncé, all have in common? They’ve all used a persona to help them step into the energy of performing and give them …

Roles and titles are abstractions from the actual day-to-day work activities you do, but it’s easy to get caught in the trap of climbing a title ladder …

Rather than being constraints how can rules set you and your teams free? How can this help you give great feedback and raise the quality of design work from …

A classic human bias is to assume everybody else thinks the way we do, but of course they do not. Understanding your thinking style and how you manage that when …

When people will present their portfolios of work, they often forget the most important thing, which is the storytelling about themselves. Every week I spend my …

Why do people have the best days of their jobs when they’ve just quit? And what can it tell us about how we relate to work? Every week I spend my days …