Does Graphic Design Have Superpowers?
(Photo: ndinneen) Rich Smith, a graphic design student in the UK wrote to me about the presentation I gave at AGDA’s Design A Better World event. He asked …
Doctor's Note
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Is Design Research Useless for Innovation?
Don Norman has just posted a very provocative and thoughtful piece about the value of design research, or not. “I’ve come to a disconcerting …
Time-shifting payments with Sprize and Swiss Rail
Gap’s new pilot service, Sprize, deals with an age-old irritation. You buy something at full-price only to find it reduced in a sale a few days later. It …
Printing Your Toast
Congratulations to one of my MA students at Luzern, Othmar Mühlebach, who has just won the second prize at the Berner Design Awards for his toaster re-design. …
Interviews with Nik Roope, Troika & Mark Hauenstein
Most of the interviews we shot for COFA Online have now gone online. A few others with Jona Piehl from Land Design Studio and Nik’s brother, Tom Roope …
Interviews with Brendan Dawes and Simon Waterfall
A few months ago I trekked around London with my filmaker and editor friend Rachel to shoot a whole load of interviews with designers and artists for …
Your Failure of Service Is Another's Opportunity
Some of you have no doubt read Dustin Curtis’s post about the incompetence of American Airlines & The Fate of Mr. X. American Airlines fired Mr. X for …