Andy Polaine
Storytelling, Pitching and Synthetic Realities at UX Australia 2019
I’m heading back to Australia in August forUX Australia 2019 where I’ll be running a workshop on Storytelling & Pitching for Designers and …
Writing & Thinking
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Innovation = Conversation + Doing
“What should we be doing to be increase innovation?” It is a very common question from clients. It’s not unreasonable, since the chatter around innovation is …
The complex is not complicated
I wrote a piece for my Doctor’s Note newsletter about the difference between the complex and the complicated. The central point is that if we don’t …
Introducing the Power of Ten podcast
I’ve podcasted on and off for a while and always enjoyed it, first with Core77 in the mid-2000s, last year as a regular host of a Fjord Fika (new season …
Value versus Values
That extra ’s’ makes all the difference. Whilst we are talking about the dysfunctional desire to reduce the world to bottom-line numbers, there was …
Design Maturity
Leah Buley, Director Design Education at InVision, and a wider team from InVision just published the Design Maturity Model. I very much preferred this to …
History Repeating
This week’s Doctor’s Note is all about value versus values. That extra ’s’ makes all the difference. Here’s the first part of it. …
The Box Is All There Is
AI getting sneaky Recently, I wrote about the games that AI’s play, gaming training environments as logical responses to the reward and assessment stimuli they …
Reading Habits
The original of this article was published on Medium. I have a distinct childhood memory, queuing up at the railway crossing that was always a feature of my …
Corporate Culture and the Games AIs Play
The original version of this article was published on Medium. One of the fascinating features of artificial intelligence is how much it tells us about …
Doctor's Note
I plan to keep blogging here, though the slowdown of content has been mostly due to me procrastinating about platforms (Wordpress, Hugo, Medium, newsletter). …
Service Experience Conference 2017 Closing Keynote
I had the pleasure of giving the closing keynote at the Adaptive Path Service Experience Conference 2017. There was a fantastic line-up of speakers and now all …
Speaking on Living Design at UX Australia 2017
I’m very excited to be speaking at UX Australia 2017 again, but have been terribly slow at telling anyone about it on my blog. That’s right, all …
Fjord Fika with Dave Gray
Fjord have recently started a podcast series called Fjord Fika, the Swedish word for slowing down and catching up with colleagues and friends over coffee and …
Service Design Now in Korean
Our book on service design was recently translated into Korean by Dr. Grace Bae from CMU HCII and Dr. Younkyung Lim from KAIST Design, Korea. It’s great …