Doctor's Note

A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.

Marco on The Surface

Marco on The Surface is a great subjective account of visiting a Microsoft store and trying to have a go on a Surface Tablet. This bit sums it all up: The …

Kickstarting the Light Fantastic

I just backed a new Kickstarter project, Light by Moore’sCloud. What is it? Here: The light that turns you on Beautiful, intelligent, connected light. …

Mapping The Entertainment Ecosystems

Mapping The Entertainment Ecosystems has already been blogged by John Gruber so you have already read it, so this is more for my own reference as anyone …

Dropbox's Mental Models Are Broken

As Dropbox develops and expands, decisions they have made early on are tying them, and their users, in knots. The biggest problem they have is that they keep …

On Users, Customers, Interactors, Participants and Roles

Jack Dorsey’s post about reconsidering the word users and preferring the word customers has been doing the rounds of various popular tech blogs. John …

infogr.am

infogr.am is a pretty swish new online service to easily make infographics. You can enter or upload data and use or edit the templates to create some quite …

Journeys

Journeys is a useful collection of customer/user journey maps on Pinterest from Jamie Thomson. (Via Simon Clatworthy).