Doctor's Note

A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.

Service Design in Tourism 2012 announced

Switzerland, like Austria (where Service Design in Tourism is being held), has a big tourism industry. Mainly in the mountains, of course, but also the lakes …

15 fantastic data visualisations

15 fantastic data visualisations is a collection of “some of the best and most beautiful visualisations on the web that are based on time, geography, …

wemakeit.ch - a new Swiss crowd-funding platform

wemakeit.ch is a new Swiss crowd-funding platform in the style of Kickstarter. It is the “Schweizer Crowdfunding-Plattform für Kunst-, Musik-, Film-, …

Touchpoint Observatory: Velobox

My home town of Offenburg has a whole load of Veloboxes at the station (at both entrances on both sides of the tracks). On one side they even have a Velobox and …

The Top 5 Regrets of the Dying

The Top 5 Regrets of the Dying is the result of an Australian palliative care nurse who interviewed her patients over the years. Number two from men? “I …

Interaction Awards 2012 Winners

Sadly I couldn’t be at Interaction ‘12 in Dublin this week, so I’ve been vicariously soaking up the vibe (but not the alcohol) on Twitter and …

Derek & Clive's Labels sketch

Derek & Clive’s Labels sketch is Peter Cook and Dudley Moore tackling service design in a discussion about the use of labels. (Note:This is very much …