Andy Polaine
Comcast Customer Receives Bill Addressed to ‘Super Bitch‘
In our book on service design and elsewhere, we often talk about how much people are at the heart of services. Although branding folk like to speak of products …
Writing & Thinking
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Fixing photo and video file metadata with ExifTool
This post is really a note-to-self for when I next have to remember how to deal with missing photo and QuickTime movie metadata. Nevertheless, since it took me …
Getting from here to there – from hunch to research direction to design concept
The most common issue my students face is project paralysis in the face of infinite possibilities and the synthesis of a mass of research material. Services …
Be My Eyes ~ Lend Your Eyes to the Blind
Be My Eyes is an app that actually benefits people. Imagine that. It crowdsources help for visually impaired people by simply using a video link to someone else …
IFTTT vs ifttt
You may have noticed some very short posts recently. Today actually. Except they are from a while ago. I have a recipe on If This Then That that posts the …
The Cheapest Generation
The Cheapest Generation is an interesting piece over at The Atlantic about “why millennials (Gen Yers) aren’t buying cars or houses, and what that means …
Winterhouse Institute
The Winterhouse Institute focusess on non-profit, self-initiated projects that support design education, as well as social and political initiatives. What the …
The Daily Monster
Stefan Bucher’s inky fellas.
phofa - John Warwicker
A blog from the Waracle.
UPPERCASE
UPPERCASE. Making, creating and curating visual culture.
UXpod podcast interview
Gerry Gaffney interviewed me about service design and UX for the UXpod podcast a few weeks ago and it’s now online. You can play it on the UXpod website …
Protection Racket
On Thursday, Google launches a new service called Contributor that Gigaom bills as “a crowdfunding platform for publishers.” According to Gigaom, …
Presentation Notes to my Design to the Powers of Ten UX Futures Talk
Here are the links to sources and resources, people and videos that I drew upon for my UX Futures Design to the Power of Ten talk. In no particular order: …
Join me for Interaction 14 South America
Update: The workshops are now open for registrations and there are early bird discounts available. I’m super looking forward to taking part in …
Help Launchlabs crowdfund their creative co-working space
“At home you feel lonely and at the office you get nothing done.” True words from my friend and frequent collaborator, Andreas Erbe, from …