Research and Experience Prototyping Tools, Tips and Apps
I have been giving lists of experience prototyping tools and tips for doing research to quite a lot of students recently, so I thought I would start compiling …
Doctor's Note
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Life is a prototype - fail early and often.
We live in a culture that encourages envy. Envy for products we don’t own, lifestyles we don’t have, happiness we believe others have. Growing up …
Touchpoint Observatory: One company’s junk service is another company’s gold
In Germany and Switzlerand1 there is an accepted culture that contracts for most services can be renewed for a year – sometimes even two – automatically if you …
Touchpoint Observatory: ICE restaurant car
Breakfast on the German ICE train While there are a few things not to like about German trains - officious staff, annoyingly slow ticket machines - it’s …
Kickstarter, Pitchforks and Torches
Kickstarter, Pitchforks and Torches – the latest update from Casey Hopkins’s Elevation Dock Kickstarter project has a priceless paragraph about the …
Bye, Hillman. Knowing you has been a privilege.
Photo: Gabriel de Urioste What a sad thing to hear. The very brilliant and lovely Hillman Curtis died on the 17th April at the too-young age of 51. I watched …
All companies are going to become software companies.
All companies are going to become software companies. Jon Kolko trying out some provocative thoughts. Obviously the idea that all products are services appeals …
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