Doctor's Note

A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.

Troika is on Cloud, er, Five

If you haven’t already explored the background behind Troika’s cloud for BA’s Terminal 5 - “a five meter long digital sculpture whose …

PayPal, A Customer Service Nightmare

Companies like PayPal are basically all service and no product, so it makes sense that they should spend a lot of their time on it as do First Direct. Sadly, …

Is your cellphone company evil?

Mine certainly is. No Evil is a great viral microsite for Net 10 that plays on the idea that cellphone companies are a bunch of money-grabbing evil madmen. …

re/act 4th International Student Festival for Media Art

Monika tells me this is a great festival for student media-arts work. It looks good to me and I think I saw some work from it last year. It’s a good …

Track Yourself and Friends with SportsDo

Ever wanted to track your training route and activity or just remember where you skied? My brother, Matthew, was given a SportsDo account and kit for Christmas …

BeatBearings and the Wisdom of the Tube

This BeatBearing project on YouTube by Peter Bennett is one of those physical interaction ideas that sounded great on paper, but is a bit useless in the flesh. …

Jiggling Icons on the iPhone

There are plenty of big announcements and coverage of Steve Jobs’s Macworld keynote. I’m happy to see the new AppleTV, movie downloads and rentals, …