Doctor's Note

A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.

UXpod podcast interview

Gerry Gaffney interviewed me about service design and UX for the UXpod podcast a few weeks ago and it’s now online. You can play it on the UXpod website …

Protection Racket

On Thursday, Google launches a new service called Contributor that Gigaom bills as “a crowdfunding platform for publishers.” According to Gigaom, …

Presentation Notes to my Design to the Powers of Ten UX Futures Talk

Here are the links to sources and resources, people and videos that I drew upon for my UX Futures Design to the Power of Ten talk. In no particular order: …

Join me for Interaction 14 South America

Update: The workshops are now open for registrations and there are early bird discounts available. I’m super looking forward to taking part in Interaction …

Help Launchlabs crowdfund their creative co-working space

“At home you feel lonely and at the office you get nothing done.” True words from my friend and frequent collaborator, Andreas Erbe, from Launchlabs …

Service design combined with smart resource usage

My older brother Matt works as Lead Researcher, The Circular Economy at British Telecommunications (yes, he is older than me, although I get the bald head and …

Capital One's acquisition of Adaptive Path shouldn't be news

Last week’s announcement by Adaptive Path that they have been acquired by Capital One sent, if not shockwaves, certainly large ripples through the tech …