On The Value of Tinkering
On The Value of Tinkering is a thoughtful piece by Jeff Howard on the issues of teaching service design: An entire generation of web designers have bootstrapped …
Doctor's Note
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Germany Is a Nation of Grumblers
Germany Is a Nation of Grumblers says SAP Co-Founder Hasso Plattner. Maybe they wouldn’t be if SAP’s software wasn’t so awful. There’s a …
How to tell managers they're wrong about UX research and still get hired
How to tell managers they’re wrong about UX research and still get hired from Dave Travis over at Userfocus. Heard these before? ‘Market research uses …
Design for a two speed world
Design for a two speed world is a painful example of how a number of small touchpoint gaps lead to a service experience crevasse from made by many’s …
Falling Light by Troika
Falling Light by Troika is an installation that will be available to view at the V&A;’s British Design exhibition opening on 31st March. 50 ceiling …
Rigor and relevance in interaction design research
Rigor and relevance in interaction design research is a good find by @nicolasnova from the Near Future Laboratory. As Nicolas describes: It addresses the …
Wicked Problems: Problems Worth Solving
Serendipitously, given my previous post, I’ve just seen that Jon Kolko has put out a new book called, Wicked Problems: Problems Worth Solving that focuses …
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