Create a one-click expiring link
DeadC.net is a link shortening service with a difference. You can create a URL that can only be clicked upon once. Of course, it’s only a re-direct, so …
Doctor's Note
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Presenting a nested set of meta-principles for service design
A rather last minute post to mention that I’m on my way to the EAD Crafting the Future Conference at the HDK, School of Design and Crafts in Gothenburg, …
Draft. Write Better.
Draft is a way for writers to collaborate online writing in Markdown with version control. It’s very straightforward so far, which is probably a good way …
Moving Playpen's RSS Away From Feedburner
Since Google is shutting down Google Reader, it seems pretty likely that Feedburner is going to get axed at some point too. So, I have decided to move …
No-rage CSS layout
Learn Layout is a great little site. I can code HTML and CSS, but not brilliantly and I don’t have to do it that often. When I do, I always have to re-cap …
Service Design: From Insight to Implementation is here!
I’m extremely happy to announce that our book, Service Design: From Insight to Implementation, was officially published today. I wrote a welcome post …
A Golden Rule for Interactions and Life
Most of us have experienced a relationship in which the other person constantly assails you with their problems, yet when the tables are turned, their response …