Your product is probably a service and why that matters
Product design has had a meteoric rise in the last decade, but most digital “products” are actually services and that slippage of meaning has …
Doctor's Note
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Announcing my online courses
I’ve taught offline and online courses in design & innovation for many years, but when the pandemic hit and everyone suddenly went online I decided to …
Output is Input
There may be people out there who conceive of ideas in crisp, clean sentences and can deliver them as if they are reading off a mental autocue. I am not one of …
Smalltalk
Smalltalk gets a bad name. As an Englishman living in Germany, I often experience a lack of smalltalk – it really seems to be perceived as something redundant. …
Design Leadership Masterclass
I’ll be giving a masterclass at the Design Leadership program from Echos Innovation Lab starting on July 12th. My session is all about design leadership …
Your time is a non-renewable resource
I wrote a short thought over on LinkedIn based on a conversation with a coachee, who was worried she wasn’t doing enough at work (she was doing more than …
Escaping your personal escape room
This post was originally part of my newsletter Doctor’s Note. It is traditional at this time of the year to either write an end of year round-up or …